Hello All, Please go through the job description and let me know your interest. Please revert me with your updated resume Email id : *rahul.si...@itscient.com <rahul.si...@itscient.com>,rahulkumar.itsci...@gmail.com <rahulkumar.itsci...@gmail.com>*
Position:- Genesys IVR Location:- Cupertino, CA Duration:- 6+ months *Job Description:* Understanding the working of a contact center, Should have fair knowledge on basic CTI concepts, ACD and IVR. Fair knowledge on Genesys Framework ( Tserevr, Statserver, URS),Add, Change, Delete phone extension and user configuration in Genesys as needed. Fair knowledge on Genesys Inbound and Outbound. Knowledge on Multi-Channel Routing (MCR) is an advantage, Flair for writing test cases on contact center scenarios. Knowledge on CCPulse+ is an advantage. Should have fair knowledge on SIP technologies & Call Flow Analysis. Design and execute test scenarios and scripts. Define and perform regression, performance and stress testing. Plan test schedules in accordance with project scope and delivery dates. -- *Thanks and Regards,* Rahul Kumar Technical Recruiter - Talent Management Group ll IT-SCIENT ll Phone: 510.972.5267|| Fax: 877.701.4872 || Email Id: *rahulkumar.itsci...@gmail.com <rahulkumar.itsci...@gmail.com>* || Web: www.itscient.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
