Greetings,


My name is Devendra Singh and I am recruiter at eTeam Inc. eTeam Inc is a
global contingency staffing firm servicing fortune 1000 clients globally.We
have an excellent job opportunity with one of our client.



*Role :: Avaya Consultant*

*Location :: Mountain View – California*

*Duration :: 12 Months*

*Qualification –BE / B Tech Preferred*

*JD :*

*Key Skills : *Avaya 8700 & Avaya G650 & Avaya G450 & Session Manager &
System Manager & SIP & Vector, VDN, Impact 360 & Contact Center.

●     Solid experience on AVAYA in voice telecommunication infrastructure
(TDM and VoIP) including Avaya 96xx phones, SIP phones and accessories,
Avaya Session Manager, Avaya System Manager, Avaya G450 Gateway, Avaya G650
Gateway, SIP

●     Solid experience administering Avaya in an enterprise-scale
environment, Avaya CM, PBX, AES, CMS, SM, SMGR & IVR

●     Experience with third party Call Center software such as CallCopy,
Verint WFM, Nfocus and CTI integrations such as Screenpop, Click2Dial etc.



*Functional Requirements**:*

●     Strong customer support skills

●     Ability to communicate in English (written/spoken)

●     Flexibility to work in shifts covering  6.00AM – 6.00PM, Sun – Sat
with two days OFF per week

●     Ability to work in a high-pace dynamic environment, adapt to changing
needs and evolving business processes

●     Ability to follow and update technical documentation

●     Outstanding interpersonal and communication skills, customer focus

●     Excellent work ethics







*Thanks & Regards, *

*Devendra Singh Karki*

 <http://www.eteaminc.com/>

*Efficiency.Synergy.Expertise.*

*eTeam Inc- "ACCELERATED HIRES"*

*732-318-3790*

*732-248-1900 x 430*

*Email**: dka...@eteaminc.com <dka...@eteaminc.com>*

*URL**: **www.eteaminc.com* <http://www.eteaminc.com/> ||* linkedin*
<http://www.linkedin.com/pub/rahul-pandey/99/8b4/b56/>

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