Send me profiles : arj...@usmsystems.com
*JOB TITLE: SR CORE NETWORK ENGINEER LOCATION: KNOXVILLE, TN DURATION: 6+MONTHS* *Primary Skills:* *MUST HAVE CCNP and LTE experience.* *Description:* Plan, design, engineer, develop, implement, and troubleshoot infrastructure technologies on the customer-servicing network. Provide subject matter expertise around specific technologies. Provide project management for the deployment of customer-servicing projects. Act as vendor interface for support of applications and technologies. Evaluate and implement new technologies, policies, and procedures for business network operations. *Essential Duties and Key Responsibilities* Support • Identify changes needed in the customer-servicing infrastructure configuration to achieve the technology organization goals • Leads the customer-servicing infrastructure strategy reviews and development by performing applicable analysis. • Analyzes network system response and determines tuning recommendations to improve performance. • Interfaces with the vendors’ senior technical staff/management on critical/escalated network and system related outages. • Manage effective issue identification and resolution process; serve as the focal point for customer-servicing infrastructure-related issue / crisis resolution. Senior escalation point for all customer-servicing issues. Engineering • Leads project management for customer-servicing infrastructure implementation projects. • Implements technology and customer-servicing infrastructure changes. • Lead interaction with partner organizations/departments to architect network or system solutions for our customer-servicing infrastructure? *Tools* • Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs. Develop business cases that support changes to network and system infrastructure. • Develops network and system performance tools and integrates them into the existing infrastructure. • Ensure communication of process and procedure changes to key stakeholders. • Design an effective test plan for any new / changed customer-servicing infrastructure. • Develop full suite of documentation as it relates to the customer-servicing network infrastructure (Engineering Work Plans, Standards, policies and procedures, etc.) • Support identification and collection of metrics and performance reporting processes • Identify process improvement areas and develop the improvement initiatives. • Determines Key Performance Indicators and infrastructure standards *Skills * • Research current industry technology to better facilitate vendor and partner communications • Subject Matter Expert (SME) for relevant technologies • Requires minimal supervision to perform job duties. • Actively mentors other engineering staff • Actively maintains our current network infrastructure to expedite the resolution process • Evaluates new product/solutions for inclusion in our customer-servicing network • Develop and deliver cross-training activities • Participates in, and encourages a knowledge-sharing environment both within, and outside the department • Develop and Maintain knowledge of internal network infrastructure, operations, and devices *Thanks & Regards* *ARJUN* 14175 Sullyfield Circle, Suite # 400,Chantilly, VA 20151, U.S.A Email: *arj...@usmsystems.com <arj...@usmsystems.com>* , Phone: *703-953-1365* Skype: *arjunk_usm* Linkedin : in.linkedin.com/pub/kanakoti-arjun/2a/2b6/230 -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.