Send me profiles  : arj...@usmsystems.com




*JOB TITLE: SR CORE NETWORK ENGINEER LOCATION: KNOXVILLE, TN DURATION:
6+MONTHS*

*Primary Skills:* *MUST HAVE CCNP and LTE experience.*



*Description:*

Plan, design, engineer, develop, implement, and troubleshoot infrastructure
technologies on the customer-servicing network. Provide subject matter
expertise around specific technologies. Provide project management for the
deployment of customer-servicing projects. Act as vendor interface for
support of applications and technologies. Evaluate and implement new
technologies, policies, and procedures for business network operations.

*Essential Duties and Key Responsibilities*
Support
• Identify changes needed in the customer-servicing infrastructure
configuration to achieve the technology organization goals
• Leads the customer-servicing infrastructure strategy reviews and
development by performing applicable analysis.
• Analyzes network system response and determines tuning recommendations to
improve performance.
• Interfaces with the vendors’ senior technical staff/management on
critical/escalated network and system related outages.
• Manage effective issue identification and resolution process; serve as
the focal point for customer-servicing infrastructure-related issue /
crisis resolution. Senior escalation point for all customer-servicing
issues.
Engineering
• Leads project management for customer-servicing infrastructure
implementation projects.
• Implements technology and customer-servicing infrastructure changes.
• Lead interaction with partner organizations/departments to architect
network or system solutions for our customer-servicing infrastructure?

*Tools*
• Define requirements in support of budget plans and make recommendations
for ways to improve performance and reduce costs. Develop business cases
that support changes to network and system infrastructure.
• Develops network and system performance tools and integrates them into
the existing infrastructure.
• Ensure communication of process and procedure changes to key
stakeholders.
• Design an effective test plan for any new / changed customer-servicing
infrastructure.
• Develop full suite of documentation as it relates to the
customer-servicing network infrastructure (Engineering Work Plans,
Standards, policies and procedures, etc.)
• Support identification and collection of metrics and performance
reporting processes
• Identify process improvement areas and develop the improvement
initiatives. • Determines Key Performance Indicators and infrastructure
standards

*Skills *
• Research current industry technology to better facilitate vendor and
partner communications
• Subject Matter Expert (SME) for relevant technologies
• Requires minimal supervision to perform job duties.
• Actively mentors other engineering staff
• Actively maintains our current network infrastructure to expedite the
resolution process
• Evaluates new product/solutions for inclusion in our customer-servicing
network
• Develop and deliver cross-training activities
• Participates in, and encourages a knowledge-sharing environment both
within, and outside the department
• Develop and Maintain knowledge of internal network infrastructure,
operations, and devices



*Thanks & Regards*

*ARJUN*

14175 Sullyfield Circle, Suite # 400,Chantilly, VA 20151, U.S.A

Email: *arj...@usmsystems.com <arj...@usmsystems.com>* , Phone:
*703-953-1365*

Skype: *arjunk_usm*

Linkedin : in.linkedin.com/pub/kanakoti-arjun/2a/2b6/230

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