*Hi,*

*Hope you are doing great!!*

*We have urgent requirement for the below position.*

*If you have any excellent match for this position please send me resume
and contact details*



*Please reply at **a...@tresourceinc.com* <a...@tresourceinc.com> *for
quick response.*





Role- Salesforce Business Analyst  (SFDC BA)

Location: St louis, MO

Duration: 12months


*IT Business Analyst*





*Description of Position:*

This position is for an IT Business Analyst within the GSC IT Customer Care
Team in the area of Customer Service Enablement.  The Business Analyst must
partner with the GSC Global IT team to gain expertise in business processes
and define requirements for initiatives supporting customer service
operations across multiple regions including US.

*Responsibilities:*

·         Understand and translate business needs into solutions, aligning
them with business processes and organizational objectives

·         Analyze the feasibility of and develop requirements for new
systems and enhancements to existing systems that includes computer
telephony interfaces (CTI)

·         Document requirements using defined business tools and processes

·         Ensure the system design fits the needs of the users

·         Manage  data mapping, data migration, data loading activities on
salesforce

·         Ability to install and manage salesforce app exchange tools

·         Partner with project management, development, testing and other
IT teams to ensure successful delivery of the solution

·         Facilitate user acceptance testing





*Required Skills:*

·         4 year degree

·         2 to 5 years experience as a Business Analyst delivering software
solutions

·         Ability to handle multiple workstreams and see projects through
completion

·         Experience writing business requirements documents

·         Excellent interpersonal and communication skills
Demonstrated ability to foster and maintain relationships with IT and
business teams at all levels of the organiza





Thanks and Regard’s

*Amandeep singh  Bali*

Technical Recruiter

Technology Resource Group Inc.

3736 Hills-Dale Court Santa Clara,CA

Office: 408-709-1760 Ext: 669

Fax: 408-213-8316

Email   : a...@tresourceinc.com

Website: www.tresourceinc.com

G-talk : recruiter.aman1

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