Dear Partners, Hope you are doing great, below are the requirements please go through and let me know if you have suitable consultants.
*Avaya OD (Orchestration Designer)* *Exp Level : 7+ years* *Location : Costa Mesa, CA* Skill Set(Mandatory) 1. Avaya OD (Orchestration Designer) 2. VXML,GRXML 3. Java, J2EE 4. Nuance grammar development Role Expectations 1. Provide production support and proactive monitoring for the IVR applications 2. Resolve application bugs 3. Develop minor enhancements to the IVR platform 4. Modify / Create VDN’s Vectors as required to support call flow and IVR enhancements 5. Support QA and UAT as required 6. Perform code migration into production Additional Skill Set Avaya Aura PBX Avaya AAEP R7 IVR Nuance Recognizer V9 Nuance Speech Server V5.1 Deep technical bench however, may also play an onsite business solution consultant ------------------------------------------------------------------------------------------------------------------------------------------------------------------- *Avaya AEP , Cisco UCCE* *Exp Level : 7+ Years* *Location- NJ, USA* • Knowledge and Experience in Contact Center software upgrades for products Mainly with Avaya AEP and other technology like Nuance and Cisco UCCE. • Knowledge and Experience in Call Quality Recording/Monitoring and Outbound Dialer application, AEP deployments and management, Monitoring and Reporting modules • Extensive Technical and administrative knowledge in Avaya products Specifically Avaya Orchestration Designer • Participate in installation/deployment effort with the vendor and document technical details (HLD, DDD, BRD and PAR documents) • Experience in technical documentation including and not limited to document IVR UI designs, Call flow, technical detail design • Experience in integrating Avaya AEP with Nuance Speech and Cisco Call routing platforms • Build and document Test Plan, Test Cases against requirements. • Documentation – Functional Specifications and Technical References. • Extensive experience in Java design, development and deployment methodology • Experience in automated deployment tools and mechanisms • Excellent communications skills written and verbal • Problem solving techniques • Effectively present technical information clearly and concisely -------------------------------------------------------------------------------------------------------------------------------------------------------------------- *IVR Development* *Exp Level : 8+ Years* *Atlanta, GA* Skill Set(Mandatory) 1. IVR application development using Avaya ODJava/VXML/Avaya OD 2. Developers with IVR development experience with Avaya Experience Portal, Nuance ,Speech and Natural language application skills 3. Strong experience in Speech grammar development .Nuance speech grammar development + NLU 4.Very good exposure and experience in IVR Call Flow design/VUI design capabilities Additional Skill Set 1.Good understanding of end to end IVR application Development cycle(From Requirement gathering to Development) 2.Very good experience in core java and web service implementation -------------------------------------------------------------------------------------------------------------------------------------------------------------------- *Architect- Contact center technologies* *Exp Level : 10 yrs +* *Location : Chicago, Illinois* An experienced solution architect/consultant proficient in Contact center technologies and particulary on outbound contact center solutions. Hands on experience in Outbound dialers, Campaign/List management solutions, Integration into CRM and other enterprise systems. Handled assignments to perform as-is study, gather requirements and recommend to-be solutions. Experience in cloud based solutions for contact center services is required. Thanks *Dayanand Sagar K* Global Information Technology Inc. eMail : dayanand.sa...@git-org.com Contact : 215-310-5009 ext 252 Website:- www.git-org.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
