!! Urgent Need - Kronos Specialist - Interview ASAP !!
Position : Kronos Specialist Location : Columbus, OH Duration : 6 Months *CLIENT NEEDS GREEN CARD / US CITIZENS ONLY FOR THIS ROLE* *SKILLS AND EXPERIENCE REQUIRED :* • 5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. • Experience with large workforce use of Kronos (i.e. over 10,000 employees) • Experience supporting Kronos for union/bargaining unit workforce • 4 year college degree • Project Management Professional (PMP) certification • Kronos WFC training courses (please list) *Role Description * • Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application • Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application • Consult on application aspects of break/fix approaches and planned enhancements • Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application • Work to understand customer issues and communicate these issues to various stakeholders • Maintain the Kronos Workforce Central Operation Processes • Proactively identify and implement service improvements in operational delivery processes • Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment • Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation • Document results of analysis in Event / Incident Management database • Help drive Kronos Workforce Central performance improvements • Assist in validating Kronos Workforce Central contract performance • Customize Kronos software to meet the State’s needs • Program SQL based queries and views to develop interfaces and customized reports • Provide program specific training and follow-up support for new agencies • Develop documentation for the configuration of the software based on discovery and union contracts • Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software Regards, Chris Roe - Staffing Manager, Desk No : 415-251-3968 | Email : ch...@itbtalent.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
