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Please review the requirement and if you find it matching your profile then send me your updated resume ASAP *Position Title: SAP CRM Consultant* *Location : Houston, TX 77005* *Duration: 6+ Months* Job Description: Anchor different phases of the engagement including business process consulting, problem definition, discovery, solution generation, design, development, deployment and validation; guide teams on project processes and deliverables; contribute to effort estimation and proposal development, client training and internal capability building with the objective of providing high-quality and value-adding consulting solutions to customers within the guidelines, policies and norms of Infosys. CRM and Contact Center experience is a must: SAP CRM 7.0 a. Experience with Setting up Interaction Center b. Experience with Setting up CRM Service with integration to ECC Service requests c. Experience with Setting up Integration to SAP Contact center 2. SAP ECC a. Experience with Service processes. 3. SAP Contact center a. Experience with Setting up for multi-level support call routing b. Experience with Setting up for skill based routing c. Experience with Setting up for Region based routing d. Experience with Setting up for Voice, Email and Chat e. Experience with assisting/Setting up the instance and guiding basis resources on set up f. Experience with SAP Contact center integration with Cisco Call Manager 4. SAP CRM Middleware a. Experience with Setting up Master data integration b. Experience with Setting up Transactional data integration i. Sales ii. Service c. Experience with Setting up Enhancements for custom functionality 5. Data migration/loads a. Experience with setting up data migration from Non SAP systems for master data i. Experience with Setting up and executing LSMW for data loads Regards, Ashish Gupta 1351 McCarthy Boulevard, Suit 116, Milpitas, CA, USA, 95035 *Phone* : 408-457-9381 ex 4094 *Yahoo, Hangouts* : ashish.recruiter12 *Email* : ashish.gu...@idctechnologies.com *URL* : WWW.idctechnologies.com <http://www.idctechnologies.com/> -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.