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Please find the requirement given below .Share your profile and details to the given address. *Please respond back to :- **vi...@itscient.com* <vi...@itscient.com> *ITS AN FULL TIME PERMANENT JOB* *OPPORTUNITY* *.* *Role :- DESKTOP SUPPORT* *Location: **San Jose,CA/San Francisco,CA/New York,NY* *Duration : FTE* *Client : TCS// **PWC* *Note :- PLEASE AVOID DOUBLE SUBMISSION !! * *Job Description**:* - Years of Experience required: 6 months and 4 years. - Provides local computer hardware and software support. - Key Objectives and responsibilities include: help desk support/management, customer support on the desktop/laptop/network, customer service, national and local asset management, education and training of clients, compilation of records and reports related to production, machine malfunctioning, and maintenance. - Serves as a subject matter expert in one or more areas of technology or as a point person for a business area in the local office - Must be capable of setting proper task priorities, efficiently managing time - Good problem solving skills for on the spot resolution to customer concerns - Must be personable and professional - Strong customer service focus. - Strong verbal and written communication skills - Understanding of standards for technology implementation and customer service skills. - Responsible for resolving technical issues and implementation of standard technologies in the local market. May develops and shares best practices across the national network. - Receives work from and responds to service center tickets, walk-in or internal help requests. - Successfully troubleshoots and resolves or escalates problems in a timely manner while following consistent, standard approaches. - Complies with standard operating procedures and checklists in delivering quality solutions and service. - Windows XP, Windows 7 & 8 operating systems, software installation and configuration - Experience with Lotus Notes, MS Office , PC & Peripheral troubleshooting - Certifications such as A+, Network+, MCSE are helpful but not necessary *SKILL SETS SUMMARY* :- Full Name Contact Number Email ID Current location Salary Relocation Yes /No Work Authorization in USA Total Years of Exp Skype ID LinkedIn Id Any Interview In Pipeline ? Any Offer In Pipeline? Availability for Phone Interview & Skype 2 TIME SLOTS FOR INTERVIEW // Start Date Total IT Experience: +Years Total US Experience: +Years *Skills* *Years of* *Experience/Exposure* *Expertise Level (0 - 10)* *[1=Novice; 10=Expert]* Desktop Support Exp *Vicky Kumar * *IT–SCIENT LLC, Fremont, CA, USA ll Phone USA : (510) 516-7899 * *​EMAIL: **vi...@itscient.com* <vi...@itscient.com> -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.