*Location: *Buffalo, NY * Duration: *4+ Months
* * *Job Title: **SAP CRM Functional with IT Service Mgmt* *Primary Skills:* SAP CRM Functional with IT Service Mgmt* Description: *CRM *The specific requirements for SAP implementation of CRM include*: • Use SAP CRM to implement an internal helpdesk system using *ITSM (IT Service Management)*. • Setup the ITSM solutions with default delivery customizing • Primary areas of focus are a. Service request (Incident) b. Master Service Request (Problem) c. Knowledge Article • Provide necessary training with regards to the ITSM processes and performing ITSM related configurations such as auto???complete, Business Rules Engine, and Mail Forms. • Assist is setup of Organization Structure • Reporting *Thanks and Regards,*** *Anil Kumar *** TRUSTEK INC | 1001 Durham Ave, Suite # 306, South Plainfield, NJ 07080| *Work: 732-393-1313 Ext 106*|| Fax: (866)-294-1314| a...@trustek.com| YIM: anil.trustek| ================================================== -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to sap-basis@googlegroups.com. To unsubscribe from this group, send email to sap-basis+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-basis?hl=en.
