Title: SAP Functional SD Consultant
Location: Indianapolis, IN
Length: 12-16 Months
Interview: Phone & Skype Interview to hire

This position is for someone strong in SAP Sales and Distribution (SD), SAP
Service Management and SAP Logistics. Attached is a brief description.

VERY IMPORTANT - This role will be a support role to cover for the full-time
employees that will be working on various projects that Roche will be
completing. Since this is a support role, COMMUNICATION is the crucial key
element! This person will be taking calls from business users and must have
great communication skills.

This person must have all 3 modules: SAP Sales and Distribution, SAP Service
Management and SAP Logistics.

MORE DETAIL:
Responsibilities:
• Performs support of SAP production applications by responding to support
desk calls, tracking problems/issues, resolving issues and following up with
end users.
• Support is the first priority but applicant may also have some small
projects assigned to them.

Skills Required:
• SAP Sales and Distribution Configuration and Functional Expertise - Sales
Order Management, Contract and Pricing Management, Customer Master, Credit
Management, and Customer Billing as well as Intercompany Billing. It would
also be nice if the applicant has experience with SAP credit card processing
and On Demand interfacing with Paymetric., as well as experience with SAP
Global Trade Services (GTS).
• SAP Delivery and Inventory Management Configuration and Functional
Expertise
• SAP Service Management Configuration and Functional Expertise -
Understanding of SAP Customer Service functions, Equipment Masters, QM
Notifications, Capital purchases and install base management, service
billing, and call center management.
• Experience with working in Healthcare where systems are highly validated
due to the regulatory nature of the business environment.
• Experience with HP Service Desk and Service Manager
• Excellent customer service skills
• Excellent communication skills
• Excellent organization skills
• Must have enough experience to troubleshoot independently but also work
well in a team environment.

Thanks & Regards
Yogesh
PRUDENT Technologies and Consulting, Inc.
Direct: 214-295-4973
Fax: 972-591-4527
Toll Free: 866-789-4943
www.PrudentConsulting.com
yku...@prudentconsulting.com
yogeshprud...@aim.com


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