Hi, Boston Technology Corporation is looking for Application Configuration Lead for the client based in MN, let me know if you have any one fit for this? Request to send responses to si...@boston-technology.com for immediate feedbacks
*Role Title: *Application Configuration Lead *Location: *Minneapolis, MN *Duration: *10 months (chance to extend based on project needs) *Role Description:***** - Management (installation, configuration, patching, etc.) of the Avaya IVR applications, including Voice Portal Management System, Proactive Contact, Intelligent Call Routing, High Call Volume, and CTI across the three call centers**** - All three call centers operate as a single call center but have the ability to operate independently if required due to connectivity issues, etc.**** - This role will also be responsible for management of the interoperability across all call centers to ensure expected behavior is recognized in a high-call volume situation, a fail-over situation, and other business continuity configurations**** - This role will be the primary point of contact for the Avaya application stack and will work with other team members to help ensure system stability and troubleshoot any issues that come up in a timely fashion** * **Required Skills:* - 3+ years of Call Center IVR (Interactive Voice Response) Experience**** - Minneapolis resource preferred or Denver resource -- Regards Siva Kumar Sr.Resource Manager 33 Boston Post Road West, STE 160, Marlborough, MA. W. 781-544-4799 Ext: 220 │Fax: 508 519 9180│ www.boston-technology.com http://www.linkedin.com/in/rajaskumar *"An Inc 500/5000 Company for 2010 & 2011"** Certified Minority Owned Business Enterprise (MBE)* -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to sap-basis@googlegroups.com. To unsubscribe from this group, send email to sap-basis+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-basis?hl=en.
