Dear Associate,
Hope you are doing well.
Please go through the Job Description and send me your updated resume with
contact information.

*Position    :    SAP HR Consultant with Workday
Location   :    Bay area, CA
Duration   :    6+ Months Contract
*
*Please reply me @ **emr...@panzersolutions.com*<emr...@panzersolutions.com>

*
*
*Must-haves
*1 year experience with a Workday integration
SAP HR system integration or any other HR system integration
experience working in both Windows and Unix environments
experience to provide Post Production support of HR Applications, SAP
Interfaces, and SAP R/3 Modules
Self-motivated, willing to work odd hours to complete critical tasks in a
timely manner

*Plusses
*SAP Basis
Ability to program in languages used by system administrators (ksh/csh,
Perl, batch, SQL, etc.)
A general understanding of data transfers between integrated systems using
sftp, ftp,and pgp/gpg encryption.
ITIL foundation certification
Worked in a prior IT support role

*Day-to-Day
*The client will transition its HR platform to Workday by the end of the
year (2011). The HR Systems Support Analyst will play a key role in
supporting this newly launched environment by ensuring that the
integrations, operations and support are prepared and fully functional for
this strategic change.
Other responsibilities are listed as the following:
Monitors and maintains operational readiness of HR platform and integrated
systems and provides 24/7 support on an as-needed basis.
Provide advance support for the HR Applications and interfaces with a goal
of meeting Business service levels. Take ownership of critical issues,
enlist proper representation from other IT support terms and drive towards
resolution.
Resolve HR and Workday functional and system issues as identified by
Business Partners; includes reviewing business process and appropriate
Workday and Workday-integrated systems document workflows to identify cause
and recommend corrective actions.
Analyze and resolve production support or business process issues,
including time estimates for corrective action, with an objective of
meeting customer service level agreements. Includes identifying root cause
and reporting of problem resolution.
Meet with Business Partners to gather information and prioritize reported
defects for submission to Development for resolution
Propose opportunities for system enhancements that will deliver enhanced
functionality and/or simplify system administration
Develop and refine work plans for changes (including defects fixes,
enhancements and/or configuration changes) to the HR and Workday systems.
Configure and test changes to system. Coordinate for the promotion of
code/configuration changes to the production environment after Quality
Control and User Acceptance sign-off.
Work with other IT support teams and vendors to resolve issues and close
requests as appropriate
Provide financial functional expertise, guidance, presentation, and
instruction on Workday products to the business units and users
Create and maintain support documentation
On occasion, perform off-hours support and act as an on-call escalation
point for priority issues
At senior levels:
Ensure proper operational monitoring and reporting on the HR and Workday
systems in order to meet the availability objective of the back-office
systems. Take action when issues are reported.
Participate on HR and Workday based projects with an objective of ensuring
the change meets the teams goals for quality, reliability and
supportability. Key deliverables include the creation of a steady state
support plan, performing test cases, creating appropriate documentation,
ensuring proper monitoring and the facilitation of team cross training
sessions.

________________________
Warm Regards,
Emraaz Khan• Sr Technical Recruiter • Panzer Solutions
Office: 203-813-2723 • Email: emr...@panzersolutions.com

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