Hi,
We have urgent position for our direct client please send across matching profiles along with the mention data Fullname: Current Location: Email: Phone: Visa: Availability: Relocation: Total IT Exp: Relevant Exp: Highest Degree: Job Title: IVRGenesys Location: Richmond , VA. Looking for an onsite lead with the following skill set. The person should have good client management skills. *Skill Set:* Fundamental Knowledge of IVR and CTI Technology Expertise in GENESYS Framework In-Depth knowledge of Voice Loggers – VERINT, WITNESS and Envision Basic knowledge on PBX Knowledge on GENESYS ROUTING, AVAYA CMS and CISCO ICM will be an added advantage *Customer management* Coordination with Offshore Knowledge of Call Center support and Maintenance process Resolve escalations Name Current Location Home Phone ; Cell Phone E-mail address Work Authorization Current Employer Total yrs of IT exp Experience on each skill IVR Genesys Contract Expected Salary Relocation ( Yes or No) Availability/Notice period Preferable time for discussion Any bond/commitments with current employer Reason of looking out for change Any vacation plans in first year no ERPandERP 702-966-0735 -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-basis?hl=en.
