*Genesys Tech Lead in OH -IA for 6 Months contract !!*



*****GC,USC Can Apply (Indepndent Contractors)******Reply me
on rachel.l...@itbtalent.com <rachel.l...@itbtalent.com>*


Location: *Columbus, OH or Des Moines, IA (Can Be Remote for the right
candidate)*

Duration: *6 Months (Most likely Ongoing)*

Interview Process: *Phone*

Skill Set: *Genesys 8.1 Lead Experience / GREAT Communication*

*Tech Dev Lead Description:*
Genesys Routing knowledge on Genesys 8.1 or above required.  This is a
technical leadership role that will be accountable for thought leadership
around technology solutions and playing the Technical Development Lead role
on projects, including solution design, technical oversight and direction,
release planning and facilitation.  General knowledge of contact center
solutions preferred, including TComm (AT&T & Avaya IP Telephony), CTI
Routing, IVR, Real Time & Historical Reporting, Workforce Management,
Multichannel, etc.

Not a hands on developer.  Almost more of a very technical PM. Ideally come
from a Genesys Development background. If not, at lead experience with
Genesys.  Will be doing things like:

- Create design docs

- Coordinate resources

- Consult with other IT areas affected

- Run implementation

Regards
Rachel Lian
Technical Recruiter
Desk No :201-855-4204
Princeton Forrestal Village
116 Village Blvd, Suite 200
Princeton - New Jersey 08540
rachel.l...@itbtalent.com | Gmail:rachel.lain...@gmail.com
www.itbrainiac.com
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