Hi,

Greetings from HYR Global Source!
I am Ramesh and working with HYR Global Source Inc.
Please go through the below job description and let me know your interests
ASAP.
Reply with your updated resume and expected hourly rate.



*Position: ServiceNow Consultant*

*Location: Denver, CO*

*Duration: 12+ Months*

*VISA Status: GC and Citizens only*

*Pay Rate: $Open/hr *



*Job Description Summary:*



Lead ServiceNow Administrator/Developer:  Configures, implements, maintains
and upgrades ServiceNow application modules. Analyzes user requirements to
determine system configuration and customization. Provides ongoing system
support. May be involved in the requirements definition and software vendor
selection phase.



This position is a vital member of the Office of the CIO (OCIO),
Development Support team as an integral application subject matter expert
primarily focused on ServiceNowadministration and configuration. The
analyst must be able to work with external vendors and internal application
administrators. In addition, they must be able to review, analyze, and
modify the application configurations to include process work flows,
testing, debugging and implementation of applications.



The qualified candidate must be able to identify current operating
procedures and clarify application objectives. The candidate will confer
with various departments to support multiple software applications and
determine product objectives.



The candidate will be responsible for the technical configuration and Tier
2 or 3 technical support for ServiceNow and will provide configuration
management support for software baseline control efforts and is responsible
for maintaining software documentation inventory and configuration
baselines. This position is very challenging, requiring solid understanding
of System Center Configuration Manager (SCCM) application technology and
the flexibility afforded within the configuration composition.



Preferred skills that compliment this position include Microsoft Windows
application troubleshooting, an understanding of network, infrastructure
and desktop integration. The right person must be self-motivated, with
strong initiative to advance his/her skills in relation to the job at hand
and become the subject matter expert for your assigned application(s).



*Duties shall include, but not be limited to:*



·         Configure ServiceNow for new and existing software
implementations; configurations include user setups, Interface setups,
request/configuration coordination of applicable application server(s)

·         Business Process Flow development and troubleshooting

·         Provide Tier 2 and/or Tier 3 technical support of assigned
application for Helpdesk and site users.

·         Perform/Coordinate analysis of application specific
updates/upgrades by testing updates in a dev/QA environment, ensure proper
QA is performed and submit change control requests once ready for
production.

·         Work closely with Data Architect concerning data integration
opportunities

·         Work closely with database administrators and data architect for
integration and data troubleshooting and provide them with application
specific knowledge when necessary.

·         Thoroughly document application configuration processes and
procedures.

·         Work with Network Services to obtain applicable virtual servers
for testing when necessary and assist them with troubleshooting application
integration issues.



*Required Knowledge, Skills and Attributes:*



·         Experience is supporting desktop and system integration services

·         Solid understanding of applications components (i.e. Component
Object Model (COM), windows services, ODBC configurations, Information
Internet Service (IIS) Virtual Directories) and how to assist in
troubleshooting these components

·         Experience working with Project Managers with ability to
accurately estimate ETA’s on projects and tasks.

·         Understands and follows SDLC guidelines and practices.

·         Positive attitude, relaxed demeanor, and perseverance required to
troubleshoot/resolve complex technical issues while balancing multiple
priorities.

·         Experience working in a SQL Service database environment.

·         Experience with presentation design languages such as CCS (3),
HTML (5) and JavaScript.

·         Planning, scheduling, testing and deployment of new product
releases.

·         Training of users and backup administration resources as required.



*Preferred Qualifications:*



Experience in Microsoft Office products including MS Projects and Visio.
Basic knowledge of object oriented programing concepts and data modeling
would be a plus.






Regards,
*Ramesh,*
HYR Global Source Inc.
Mail to: r...@hyrglobalsource.com
Work: *913-660-0755*

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