I have a very urgent DIRECT CLIENT requirement for Desktop Support Specialist in Atlanta, GA. Please Let Me Know If you have available candidate, please reply with their word resume, location, rate and contact number.
Please send the resumes at su...@cncconsulting.com Job Title : Desktop Support Specialist Location : Atlanta, GA Duration : 12 Months Selected candidates must be able to independently provide technical support to computer users. Must be able to distinguish between application, operating system, network, and hardware problems. Resolve problems, recreate problems, troubleshoot and escalate problems as needed. Provide efficient and friendly customer service. Troubleshoot complex software problems and provide solutions. Follow-up with customers. Document any new solutions or problems and submit to management. Communicate any problems or negative customer interactions to management. Service Desk Professionals will be expected to commit themselves to exceeding the customers' expectations daily. Selected will provide telephone/e-mail support and or desk side support as well as possible set ups. Required skills 2 yrs experience: Windows XP, 7 and 10 (Install, configure and trouble shoot) Microsoft Office 2010-13 Professional (Install, configure and trouble shoot) Use Image X to create multiply images for a large scale Windows 7 deployment, Diagnosing Hardware Problems Working knowledge of various printers (installation and configuration) Excellent grasp of the English Language. Ability to communicate information to appropriate persons Excellent customer service skills Enthusiasm Attention to detail. Communicates easily with non-technical individuals. Ability to work in a team environment. Must have effective interpersonal skills Ability to prioritize all tasks, projects, job duties Capability of working effectively under pressure Ability to utilize time management skills and able to multitask Must have excellent questioning skills as well as the ability to identify, isolate and communicate problems from and to all levels of customer base and staff Ability to provide problem-solving solutions over the phone and through email. PC deployment experience Thanks, Sunny Roy su...@cncconsulting.com -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at https://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
