Hi ,

Urgent Requirement.



Please share profiles ASAP.



Job Title:           Infrastructure Engineer

Location:          Mount Laurel, NJ

Duration:          3 months and possible extension

Rate: $53/hr on c2c

End Client Telecom

Please send H1 copy of your respective consultants





Responsible for operating, managing and supporting high profile Commercial
customers and network services as well as associated infrastructure in a
7/24 environment.   Examples of infrastructure include but not limited to
routers, switches, CMTS, etc.  Day to day operational responsibilities
includes pro-active monitoring, isolation, triage and resolution of all
network outages/impairments.  Serves as operations support for various
regions, vendors, internal/external organizations.  Drives standardization
and service focused instrumentation.  Contributes to the command and
control network related activities focused on restoration of outages, clear
and concise communication across Commercial customers and rapid restoration
of network services.  Works and directly leads external vendors, third
parties, and associated fix agents, when necessary, to address issues
across the network, peering arrangements, inter-operability issues, etc.
Works with limited supervision and direction while executing associated
functions and responsibilities.  Follows all operational practices and
independently determines/develops approaches for non-routine solutions.
Receives general direction in area of focus.



*Core Responsibilities:*

•           Proactive/Reactive monitoring of Network Core/Edge devices
using various Element Management tools (Spectrum, Ericson Experience
Manager, SevOne, etc) to isolate and troubleshoot all network related issues

•           Process all customer calls/emails and take ownership of issue
until resolution

•           Troubleshoot network outages, network latency, or CPE failures

•           Setup dispatch and troubleshoot issues with local field
operations to resolve customer/network related issues

•           Direct efforts so as to maintain service Mean Time to Repair
(MTTR) within regional or contractual standards

•           *Knowledge of Networks:*

o          Local Area Network (LAN)

o          Wide Area Network (WAN)

o          Metropolitan Area Network (MAN)

•           *Product knowledge/foundational understanding of*

o          Carrier Ethernet

o          Cell Backhaul

o          DOCSIS Standards

o          Ethernet over HFC

•           *Knowledge/good foundational understanding of network
technologies on:*

o          Open System Interconnection (OSI)

o          Layer 1/2 protocols

o          Internet Protocols – IP

o          Routing Protocols

§         OSPF

§         MPLS

•           Scripting knowledge

•           *Open and update Tickets using:*

o          Remedy

o          MetaSolv

o          Cramer

•           Good Analytical/Communication/Troubleshooting Skills

•           Ability to provide on the job training to new hires as and when
required

•           Create processes and procedures for troubleshooting and ticket
management as needed

•           Initiate root cause analysis (RCA) request, participate in RCA
calls as needed, proof all RCA’s prior to sending to leadership and provide
feedback as needed

•           Regular, consistent and punctual attendance. Must be able to
work any shift including nights, weekends and selected holidays (variable
schedule as needed)

•           Other duties and responsibilities as assigned



Education Level - Bachelors Degree or Equivalent

Field of Study - Engineering, Computer Science

Certifications - CCNA  or JNCIA

Years Experience - Generally requires 1- 3 years related experience







Regards,

*Suman Bakshi -Sam -IT Recruitment Team| Hr *

*SourceChip,inc*

*Email- s...@sourcechip.net <s...@sourcechip.net>  *

*Gmail- 28su...@gmail.com <28su...@gmail.com> **(Please copy in case any
problem related to server or any other issues)*

*Phone(Skype) -732-917-4895 *

*Fax -732-875-0233  *

*www.sourcechip.net <http://www.sourcechip.net>*

*https://www.linkedin.com/in/sumanbakshi
<https://www.linkedin.com/in/sumanbakshi> *



*7 Rustic Drive North Brunswick, New Jersey 08902  *

*A Minority Certified and Women Owned Certified Enterprise, (MBE & WBE)*

*SourceChip, Inc  "We are equal opportunity employer"*



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