Job Title: ITSM Technical Lead

Contract Duration: 6+ months

Location: Marlborough, MA

Exp Required: 10+Years

 

 

Skills Required:

 

.         Strong Tech Lead / PM with SDLC experience

.         Ten plus years of combined experience on IT Service delivery,
project management, operations and service management

.         Must have demonstrated experience on ITIL processes - incident
management, change management, CMDB and service catalog

.         1-2 years of experience on Software development life cycle (SDLC)
tools and agile methodology

.         Experience working on ITSM software applications

.         Experience on ServiceNow platform is a plus

.         Excellent organizational, interpersonal, written and verbal
communication skills, and ability to articulate solution

.         Heavy IT Operations and Service Management Exp

.         Very Process Focused in Operations and Support

.         Experience leading teams on and offshore

.         Experience presenting at meetings to Senior Managers

.         Experience with Service Now a Plus, Upgrade exp a big plus

 

 

Thanks & Regards,

 Ankur Mohan, 

Senior Consultant - IT Recruitments,

Quantronix, Inc.,

2969 Whitney Avenue

Hamden, CT 06518

Tel : 203-718-2011

Skype: ankur.quantronix

Email: an...@quantronix.com <mailto:vand...@quantronix.com> 

 

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