*Position 1: MAC Admin*

*Location: **Washington, DC***

* *

*Duration: 6 months*

 *The Job Description is as follows:*
. Experience and Expertise in troubleshooting MAC Hardware. This includes
hardware troubleshooting of MAC desktops and laptops.
. Troubleshoot issues with the MAC OS X operating system ( 10.4.10.5,10.6)
. Troubleshooting and configuring Entourage for MAC and the office Suite.
. Knowledge in installing, configuring & troubleshooting Adobe CS suite
applications.
. Experience in troubleshooting network printer connectivity from  MAC OS X.
. Experience in configuring and troubleshooting SMB and DFS share access
from MAC OS X.
. Knowledge in troubleshooting an configuring Windows Desktops.

*Skills:*
. Excellent expertise in troubleshooting hardware and operating system
related issues for Desktops and Laptops.
. Excellent troubleshooting skills on MAC operating systems, desktop
applications, LAN troubleshooting.
. Expertise in installing, configuring and troubleshooting printer and print
related issues on MAC systems
. Expertise in Trouble shooting and configuring Remote access, VPN, Wireless
routers, Cable modem.
. Expertise in Shrink wrapped products like Microsoft office, MS Project,
Visio, Adobe suite, Dream weaver, Outlook.
. Knowledge on antivirus client software installations, patch and hot-fix
installation.
. Knowledge in Windows active directory, domain administration, Microsoft
exchange.
. Knowledge of other operating systems like MAC and Unix.

*Tools Usage:*
Ticketing Tools : Remedy
Remote Control Tools : , Apple Remote Desktop
Tools: Casper.
. Hardware Troubleshooting for desktop, laptops and other PC peripherals
including printers
. Support of Handheld - blackberry
. Support of A/V equipments
. Hands and feet support for Server and Network equipments







--
With Regards,

Kamal Pandey

AIT Resource Group, Inc.
2500, West Higgins Road, Suite 1273 | Hoffman Estates, Illinois - 60169
847-598-4444 Extn: 8806 | 318-596-9696 [Voice Mail] | 847-594-6069 [Fax]
ka...@aitresourcegroup.com <j...@aitresourcegroup.com> [Email] |
http://www.aitrg.com [Website]

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