Hi,
This is Prabhu Mandhar Kamble, - Recruitment and Resources from SancroSoft USA Inc. Please respond with updated resume in MS-Word .doc Format with the following details to pra...@sancrosoftusa.com Full Name : Location : Contact Number : Last 4 digit SSN: D O Birth: Email : Availability : Visa Status : Rate per hour: Requirement Details Job Title: Technical Product Support Analyst - EDI Location : Phoenix AZ. Duration: Full time Salary: Open Job Description ESSENTIAL DUTIES AND RESPONSIBLITIES: • Work as an integral part of a support team. Core responsibilities are: • Analyze customer requests for assistance / information • Write product business requirements documents • Evaluate and document software functionality changes • QA software modifications made • Interface with the client base for project status / issue resolution This position must be responsible for implementation and tracking of jobs in process timelines. This person must have a good attitude that builds up the team and have a willingness to help the team wherever possible. Knowledge of ECI software functionality as well as healthcare industry knowledge is a plus, specifically for the ANSI HIPAA EDI Transactions: 837, 834, 835, 270/271, 276/277, NCPDP and/or 820 file(s). This person must have data analysis and troubleshooting experience. This person must be able to handle customer relationship management, and have business intelligence. This person relies on experience and judgment to plan and accomplish goals. This person will attend training classes to keep knowledge fresh and growing. This person must also be willing to lead classes to share their knowledge with the rest of the team when appropriate. This position reports to the EDI TEAM Lead for Technical Product Support. JOB FUNCTIONS: • Encourage TEAM environment and participation • Share knowledge and capabilities with the team • Continually learn other areas so you may be an effective backup for other team members • Ensure job progress in your queue – be responsible to carry your part of the teams work load • Know and follow all company processes and procedures • Be accountable for the time you spend every day (Track time spent on phone calls, e-mails, etc) • Do your part to ensure telephone coverage from 7:30am to 5:00pm for all knowledge areas (including lunch times) • Write release notes for any jobs in your queue • Troubleshoot client issues • Write Business Requirements based on your business knowledge and your communication with customers • Document system functionality that is missing from system documentation or is added or modified. • Communicate with the clients to keep them informed of job progress or problems ** For quick response please contact me at pra...@sancrosoftusa.com # 916-671-5596 *** Prabhu Mandhar Kamble, E-Mail: pra...@sancrosoftusa.com Contact: 916-671-5596 -- Thanks & Regards, *Prabhu* *Sancro Soft USA Inc.* *Direct: (916)-671-5596* ** ***pra...@sancrosoftusa.com * *4944 Sunrise Blvd, Suite B-4 |Fair Oaks, CA 95628|Fax: (916) 200- 1305| www.sancrosoftusa.com* My Linked In: http://www.linkedin.com/in/prabhumandhar Y IM: prabhu.recruiter Gtalk: prabhumandhar *Note: We respect your Online Privacy. This is not an unsolicited mail. Under Bills .1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails, then please write a mail in subject line as Remove. Sorry for any inconvenience caused.* -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. To unsubscribe from this group, send email to sap-or-oracle-financials+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-or-oracle-financials?hl=en.
