*Please send your resumes at leon.k...@consultingknights.com*

Job Tittle: Help Desk
Location: Cleveland, OH
Duration: 6+ Months
Rate: $15/hr on c2c all inc.

Job Description:
Will be responsible for providing user assistance for Windows XP and
Windows 7 workstations with MS Office and Outlook. Will troubleshoot,
diagnose, and resolve problems with hardware, software, and operating
systems. Will install/configure peripherals (printers, scanners, etc.).
Will be responsible for setting up new users; installing hardware and
software; connecting Outlook to the Exchange Server and user profile; and
performing adds, moves, and changes. Will open trouble tickets and escalate
as needed.

Required background:
2-3 years in PC support
Excellent communication and customer interaction skills
Ability to troubleshoot and resolve problems quickly.
Knowledge of Windows OS, MS Office, Outlook, hardware, and peripherals
(printers, drivers, etc.)

*Please send your resumes at leon.k...@consultingknights.com*

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