Hi Associates, VERY VERY HOT REQUIREMENT

*Service Now Developer Position*
Let me know if you have any Service Now Developers available for these two
openings!

The University of Minnesota has an immediate need for TWO Service Now
Developers.  We would like the work to begin in early September and expect
the engagement would last through the end of February 2014.  The position
is for 40 hours per week and is located on the University of Minnesota Twin
Cities campus.

*Job – Background*

The University of Minnesota's Office of Information Technology (OIT) seeks
a Service Now developer to be responsible for supporting, configuring, and
developing within the enterprise Service Now ITSM solution.  The Service
Now developer will work within a matrix-managed organization as part of the
User Support Services. The developer will have the responsibility for
supporting the existing ITSM product modules and working with the service
owners, process Owners, business analysts and developers to resolve
issues/defects. The developer will also implement enhancements, working
with the Service Owner as part of the development team.

*Job duties*

Develop and maintain code in a team environment.
Identify opportunities for help/training and deliver online content
utilizing existing toolsets.
Be responsible for great customer service and adhere to the SLA.
Serve as a knowledge resource for best practice use of the solution.
Adhere to and contribute to development and integration standards, best
practices, and related deliverables.

*Job – Qualifications Required*

Experience in implementing Service-Now processes and functions
Experience using SQL in a MySQL or Oracle environment
4+ years of JavaScript experience; HTML experience
4+ years Service-Now development in an enterprise environment
Experience with IT Service Management, Service Desk, Incident Management,
Change Management, Problem Management, Catalog Request, Knowledge
Management.
Ability to balance multiple tasks/initiatives and meet agreed upon
deadlines.
Experience working in a team development environment
Work On site

*Job – Qualifications Optional*

Service-Now Administrator Training
Content Management Experience.
Experience with implementing Service Now high security best practices.
Experience with ITIL processes.
Test-driven development experience
Complex and/or large system experience
Higher Ed experience

*Thanks and Regards
Ryan Marshall,
Panzer Solutions LLC
360 Connecticut Ave,
Suite # 159 Norwalk CT 06854 USA
Direct: 203-652-1444 * 127
**ryan.marsh...@panzersolutions.com* <ryan.marsh...@panzersolutions.com>
*www.panzersolutions.com* <http://www.panzersolutions.com/>

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