Dear Associates, Wishes for the Day !!!
We Need consultant for Implementation Consultant(Avaya) Please share suitable profiles to *thomas.br...@panzersolutions.com* Job Title: Implementation Consultant (Avaya) Location: Roseland, NJ Duration: 6+ Months Contract ****Face to Face Interview**** Job Description: Avaya S87XX administration. Avaya Call Vectoring and VDN Programming. Avaya CMS Administration. Avaya Voice Portal, Interactive Voice Response (IVR) implementation. Avaya Modular Messaging administration. Avaya Application Enablement Services (AES), Computer Telephony Integration (CTI) implementation and administration. Since the overall Contact Center Technologies team delivers Avaya and Genesys routing/Application/Framework solutions, Knowledge of Contact Center Technologies, such as Genesys Framework, Routing, and Application Layers (7.6/8.x +) is a major plus/advantage: Universal Routing including detailed knowledge of Routing Strategy concepts and data integration for enhanced routing Multimedia Platform, focusing on Business Process and Routing solutions. Email Routing, Chat Routing with detailed Integrations via Web API CCPulse and Infomart Reporting, focused on implementation of reporting solutions which are standards-based. Interaction Workspace, allowing for detailed integrations across Genesys and other client platforms (such as CRM, etc) Understanding of Integration points, such as Avaya Platforms, ensuring seamless overall solution knowledge (ie AES Interface, ACM features/functionality) SIP, Avaya Communication Systems platform and products, etc). Knowledge of Virtual Hold Platform and detailed integration points in a Genesys/Avaya deployment Technical Support knowledge of the NICE Call Recording Platform. The position is also responsible for: Assisting with the migration from Avaya Call Routing to Genesys based Call Routing. Configuration, support, and troubleshooting of existing Avaya contact center enterprise applications and solutions in both VoIP and TDM technology environments. At least 5 plus years of experience. Specific activities and background required for this position include: Avaya Core Telephony Products: Communications Manager, AES, Modular Messaging, CMS, OneX Communicator/IP Softphone, OneX Agent/IP Agent, Site Administration and Voice Announcement Manager. Below skills are a plus: Genesys Product Suite: Genesys Framework v7.x., Genesys Routing x7.x, Virtual Hold, Genesys CCPulse v7.x, Genesys GVP v7.x, and Genesys Internet ------------------------------------ Thanks and Best Regards, Thomas Brown | Technical Recruiter Email: *thomas.br...@panzersolutions.com* Work:203-652-1444 Ex No : 177 Fax: 203-286-1457 -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/groups/opt_out.