Hi Associate, ((*Must be GC/Citizen))*
Hope you are doing great!

I have an urgent requirement for SAN Service Delivery Director in Tempe,
Arizona. Please send me your most updated resume with contact details ASAP.

*Must be GC/Citizen*

*SAN Service Delivery Director
Phone/Skype
Contract – 6 months+
Tempe, Arizona,*

*Must be GC/Citizen*

Description:

*SAN Service Delivery Director*

Monitors new developments in storage and backup technologies, changes in
business needs, and develops equipment strategy, and plans to strengthen
and improve the computing services.
Develops and recommends IT Operations policies for adoption and
implementation.
Manages development of storage and backup data center standards to reduce
business operating costs
Collaborates with other IT operations teams in the design and
implementation of processes which enhance the stability of IT and business
operations.
Identifies opportunities for ongoing consolidation, virtualization, and
efficiency based improvements.
Evaluates and recommends tool sets in the storage and backup environment to
provide operational support and monitoring.
Evaluates and tracks capacity across the storage and backup environments
and reports capacity and growth trends to leadership as required.
Understands the importance of both the SOX compliance and SSEA16 audits.
Insures that the team meets all requirements.
Collaborate with Business Engineering teams to ensure the appropriate
support model and costs are applied to all equipment and services.
Solves problems related to installation, implementation, maintenance, and
operations of client infrastructure

*Qualifications/Skills/Experience*

Storage - 8 year(s)
5+ years with either HDS, EMC, Commvault and Tivoli Storage Manager a plus
Broad knowledge of complex IT infrastructure components (Networks, Data
Centre’s, End user devices, etc.)
Understanding of key IT processes including Incident management, change
management, configuration management, capacity management, service
continuity management and troubleshooting
Operations management
Excellent communication skills, both written and oral, including
presentation
Organizational skills, time management
People management including training and development, relationship building
and negotiations
Demonstrated leadership of Storage and Backup teams.
Demonstrated strategic thinking in previous role.

*Key Accountabilities*

Technology – Storage/Backup
Technology Management
Assess IT Infrastructure Solutions (Identify gaps, Expanding IT Business
Strategies)
New Product Evaluations
Direct Service Team Management Functions
Develops/Implements policies, standards, and procedures
Planning and Coordination
SLA Management
Monitoring and Reporting (System Availability, Performance, Capabilities
Metrics) Financial Management
Budget preparation, development and forecasts
Prepare Investment Proposals and Operational Expenses
Budget Performance metrics
P&L

Thanks and Regards,
Ryan Marshall | Panzer Solutions LLC
45 Stuart Ave, K  Norwalk CT 06850 USA
Direct:203 652 1444 ext 127| Fax: 203-286-1457 ,
E-mail:ryan.marsh...@panzersolutions.com

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