I have a very urgent DIRECT CLIENT requirement for Business/Data
Analyst in Harrisburg,
PA. Please Let Me Know If you have available candidate, please reply with
their word resume, location, rate and contact number.

Please send the resumes at su...@cncconsulting.com

Job Title:Business/Data Analyst
Location: Harrisburg, PA
Duration: 6 months

BACKGROUND/PROBLEM STATEMENT
OCYF began a new IT project in April 2012 for the development and
implementation of a child welfare statewide IT system. This new system will
be developed in four phases over five years.  Phase I commenced in March
2013 and runs through December 2014.  In fiscal year 2013-14 staff
augmentation is needed to assist OCYF with maintenance of existing legacy
applications and with development and implementation of the new IT system.
During the development and implementation of the new system, temporary
staff augmentation is needed to support ongoing OCYF operations.  OCYF has
multiple standalone legacy applications that will continue to be used by
OCYF and its business partners until incorporated into the new statewide
system.  In addition, most data collection and reporting processes require
manual intervention.

OBJECTIVES OF ENGAGEMENT
The contractor’s primary responsibilities will be to provide program office
and business partner ongoing logistical and business operational support
for OCYF stand-alone software applications and DPW enterprise software
applications used by OCYF and its business partners.  The legacy
applications will be maintained for several years to support OCYF and
County Children and Youth Agencies’ (CCYA) business needs until their
functionality is incorporated into the statewide system.  The contractor’s
responsibilities include identification and analysis of new or changing
business requirements that affect the legacy applications; assistance with
quarterly data collection processes and submission of required federal and
state reports; and the provision of technical assistance to OCYF and
business partner users of the legacy and enterprise systems. The following
applications and/or reports may/will be supported by the consultant:

The applications are utilized by individuals from 67 CCYAs and four OCYF
Regional Offices (approximately 1,500 users).  Several of the systems
require manual processes for data collection and compilation in order to
ensure OCYF meets its federal and state reporting requirements. Stakeholder
support is provided via email, telephone, and/or fax.  Primary
responsibilities will include performing independent and consultative
research and analysis activities and coordinating with business partners,
DPW program office and regional office representatives to identify and
recommend solutions regarding: a) Business processes and/or procedures, b)
Data anomalies and system issues, and c) Logistical and adoption support
activities to ensure continuity of business operations.

TASKS TO BE PERFORMED
Specific tasks for the contractor are:
Communication with OCYF partners and county children and youth agencies to
identify and resolve information system and data issues.
Reviews business requirements functional specifications for system
development or enhancements initiatives and provides associated systems
deployment, adoption, problem resolution, and end-user support activities.
Provides assistance and support to business operations and end users for
OCYF and/or DPW software applications regarding business operations and
technical issue evaluations and resolutions.
Investigates and resolves business operational, software, and data issues
identified and reported by users.
Serves as the contact for users having problems and escalates as necessary.
Applies existing software and business process documentation to resolve
user issues.
Obtains and maintains a comprehensive understanding and acts as a subject
matter expert for the designated applications and their respective
interdependencies and integration points in business operations and
processes.
Discusses application and data issues with designated OCYF staff and
recommends changes that may improve the application or business process.
Works closely with OCYF staff to produce and analyze quarterly, semi-annual
and annual reports.
Provides assistance regarding data collection and reporting to county
partners and contractors with independence of judgment within established
policies, procedures, and controlling legislation.
Establishes and maintains effective working relationships with the network
of county children and youth agencies, other Department staff, and other
contractors.
Uses Microsoft programs (Excel, Word, Powerpoint, Access, Outlook) for
documentation and communication purposes.
Works with OCYF staff and county partners to identify informational needs
and gaps in existing data collection systems.
Provide regular progress updates to appropriate OCYF staff.
Follows quality standards, and displays strong customer service skills.
Completes assigned tasks.

CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS
3-5 years experience in performing business analysis, data analysis and
user support for computer software systems.
Contractor must have excellent written and verbal communication skills.
Contractor must demonstrate good interpersonal skills and the ability to
work with diverse user groups.
Knowledge of business process and systems analysis principles, practices,
and techniques.
Ability to analyze and interpret written and numerical information.
Ability to establish and maintain effective working relationships.
Highly Desired – 2 years experience performing business analysis or similar
work in the Child Welfare or other Human Services Field.
Business Analysis experience. Required 5 Years
Data Analysis experience Required 3 Years
User Support for computer software systems experience  Required 3 Years
Knowledge of business process and systems analysis principles, practices,
and techniques Required 3 Years
Ability to analyze and interpret written and numerical information Required
3 Years
Excellent written and verbal communication skills Required

Thanks,

Sunny Roy
224-764-8419 Phone
su...@cncconsulting.com

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