*Hi,*
*Direct Client: * *Title: **Cisco Customer Voice Portal (CVP) * *Duration: 9+ Months* *Location: Bloomington, IL * *This position is for a Converged Network Support Analyst who will be supporting Data, Voice and Contact Center Networks.* *It is for 1st shift in Phoenix with a schedule of Mon-Fri 7am - 3:15pm. * · Cisco Customer Voice Portal (CVP) · Installation experience · Application Configuration Support Knowledge · Infrastructure troubleshooting · Cisco Unified Contact Center Enterprise (UCCE) experience · Experience with Multiple instances of UCCE using ICM to ICM gateways · Knowledge of adjunct connectivity · CTIOS troubleshooting server side · TCP/IP networking fundamentals · Understand ITIL Principles (Service Management) · Experience with moving from Avaya to Cisco would be helpful · Self Directed, Team player, Ability to work with both technical and non-technical people · In order to foster communication and timely resolution of outages, analysts located in Bloomington and Phoenix will be located, on a regularly scheduled basis, in an area where a video camera with phone will operate continuously. *Will have them start in CCW for 2 weeks to address accesses and then come to Bloomington for 4-6 weeks for training.* *Thanks & Regards,* *Matt Blair / Global Resource Management, Inc. (GRMI) * *Work:* 678-935-1977| *Fax:* 678 935 7980.| *Email: **m...@grmi.net* <azm...@grmi.net> *Gtalk: **matt.g...@gmail.com* <matt.g...@gmail.com> *www.Grmi.net* <http://www.grmi.net/> -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
