*Hi Friends,* *Hope you are doing great.*
*We have very urgent opening for the following positions and can setup interview immediately. If you have any suitable profile please send the resume in word format to * *ryan.fran...@itbtalent.com <neil.kha...@itbtalent.com>**, you can also reach me at 609-423-4877.* *Job Title: Call Center Business AnalystLocation: Jackson, MIDuration: 9+ monthsRate is $40 ctc all inclusiveJob Description:-*Specific to Utility Call Center Operations, Business Analyst Lead gathers documents, and most importantly, analyzes application and business requirements against available technology options (build and out of the box). Conducts individual application analysis, participates in functional application design, creates and analyzes ad-hoc reports and aids in the escalation/resolution of project risks and issues. The candidate may be required to participate in the development of new products and services and lead process design activities. Experience in the design of Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) units *Required Skills:-*Good communication skills (oral and written) In-depth knowledge of PC usage and related software packages SAP / CRM Support testing for defect resolution including development of test scenarios and scripts, execution and reporting of results using HPQC Support Risk, Issue, Change request and Defect tracking processes. Test, implement and track custom developed enhancements, interfaces, portals, functions, queries and stored procedures. Knowledge of Clarity and SharePoint *Note: Please reply me on my official E-Mail ID : **ryan.fran...@itbtalent.com <neil.kha...@itbtalent.com>* *Thanks* *Ryan Francis *| *Senior IT Recruiter* *ITBrainiac Inc* D: 609-423-4877 Email: ryan.fran...@itbtalent.com <neil.kha...@itbtalent.com> -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
