We are looking for candidates with following skills

Email : roopa.mo...@symphonyteleca.com

*Senior Network Engineer with CCNA *

Location : Chicago, IL with 70% travel

Duration : 6 months



*Travel to client's customer site assigned to. *

*Up to 70% of the time the consultant has to travel. *

*Excellent communication skills. *



*Note : CCNP copy required during profile submissions  and candidates
should have good communication skills *



On-site Engineer to work in this fast-paced environment with world-class
engineers and customers, and cutting-edge technology on a daily basis to
ensure the customer always has access to the critical data that our
products provide.


Responsibilities:
·Work with customers to troubleshoot and resolve complex product issues
·Interface with our world-class support, development and SQA teams to
identify and to resolve product issues
·Utilizing Client’s Knowledge Management database, research & develop
technical tips and solutions
·Advise customer on network management best practices using Client product
suite



*Requirements:*
·8 plus years in *network management* and *customer support field*.

·Experience working remotely, but cooperatively with HQ .

·Demonstrated ability to identify and resolve complex network problems
·Ability to multi-task with strong attention to detail
·Effective oral and writing skills
·Process Focused and self-motivated
·Exceptional organization, time management skills and multi-tasking skills
·Ability to work efficiently and effectively in a fast-paced environment,
under stress and within time *constraints  *

*·CCNA, CCNP required*

·Linux Proficiency a must


Regards,


Roopa Mohan

Symphony Teleca

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