Please submit your profiles to da...@addonusa.com *Title: CalWIN Support Analyst*
* 6months Contract Rancho Cordova, CA Need locals or nearby* *Additional Details:* *Local candidates are preferred*, the manager wants to do interviews IN PERSON, if possible. The person needs to have strong *CalWin* experience, preferably recent. *Description:* *CalWIN Support Analysts *for our premier direct client in the Sacramento, California area. This is a six (6) month contract (Possible Extension) with a tentative start date of mid to late October 2013.. *The CalWIN Support Analyst will:* - Research and resolve complex issues encountered by CalWIN eligibility system users while working within the CalWIN system. Reduce backlog of unresolved CalWIN issues. - Validate resolutions as they are received from the CalWIN vendor. - Send written step by step resolutions to CalWIN system users. - Log into user terminals to assist users perform step by step transactions on complex CalWIN resolutions. *Required:* - Hands on experience supporting* Medi-cal and or CalFRESH* benefit programs - *In-depth knowledge of the CalWIN eligibility system is required* - Extensive experience using MS Office Suite, including Word, Excel, PowerPoint, etc. - Experience using Help Desk Ticketing Software. *Job Summary:* ยท *TheCalWIN Support Analyst will resolve Medi-Cal and CalFRESH issues encountered by CalWIN eligibility system users.* - Medi-Cal and CalFRESH benefit programs are extremely complicated and require in-depth knowledge of each program as well as interfacing welfare programs and regulations. - This position will work directly with CalWIN users to insure client cases are whole and functioning correctly. - This position will also work to enhance the user knowledge and experience when using the CalWIN eligibility system to administer Medi-Cal and/or CalFRESH benefits. *Desired:* In addition topossessing in-depth knowledge with CalWIN eligibility system,*in-depth knowledge and experience implementing program regulations for Medi-Cal and/or CalFRESH is HIGHLY DESIRED* *Thanks & Regards,*** *Davis*** Technical Recruiter* *** *Addon Technologies, Inc.* *17197 N. Laurel Park Dr | Suite #513 | Livonia, MI 48152* Email : da...@addonusa.com | Pho: 734.956.4737 Ext 164 www.addonusa.com Gtalk : davis.johnson203 -- You received this message because you are subscribed to the Google Groups "SAP Resource Center" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-resource-center+unsubscr...@googlegroups.com. To post to this group, send email to sap-resource-center@googlegroups.com. Visit this group at http://groups.google.com/group/sap-resource-center. For more options, visit https://groups.google.com/groups/opt_out.
