Hi Associates,

Please let me know if you have any consultant for the following
requirement.



Kindly Send Resumes to [email protected]



*Position: Server Engineer*

*Location: Redmond, WA*

*Duration: 6+ months *



*Remote support for the servers. *

Provide incident support for the hardware related events that occurs on
physical servers and resolves them remotely as much as possible and
escalates to site services teams as necessary.

Responsible for end-to-end incident management scope.

Handle proactive and reactive tickets to restore the server/services.

Work with third party support teams for handling hardware issues.

Work with Telco providers to ensure smooth network operations

Console Monitoring

Escalation Management

Knowledge Management

User & stakeholder management

Problem Management

Participate in Major Incident calls and help drive resolution

Extended Third Party Interaction as required

Participation in Projects / Initiatives

Extended user communication needs.





Ram
Technical Recruiter
Burgeon IT Services LLc.

Phone: 302-338-9683, Fax: 302-355-1559
Email: [email protected], Website: www. burgeonits.com



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