*Job Position:- Incident/Change & Release Management*
Location:- Minneapolis, MN
Duration:- Long Term
==============================
*JOB DESCRIPTIONS:-*
*SKILLS REQUIRED:-*
Taking ownership of major incidents
• Coordinating with various teams for incident resolution
• Opening the communication channel at the time of crisis
• Determining the stakeholders for communication updates
• Determining the contents of the communication
• Communicate the Major Incident updates to the stakeholders
• Reviewing and performing incident reviews
• Preparing the Major Incident Report and presenting it to the
management
• Proposing improvements in service delivery, processes and
infrastructure
• Defining targets for process improvement
• Providing adequate process training for the organization
• Monitoring and reporting the performance of the process
• Identifying and communicating opportunities for process improvement
*MUST HAVE SKILLS *
Requires a bachelor's degree in area of specialty.
At least 3 years of experience in the field or in a related area.
Analytical abilities, business knowledge and communication skills.
===========================================================
*In case you are not looking for the change at this point of time please
refer your colleagues, Friends etc.*
*Regards*
*Deepak*
*United Software Group Inc.*
565 Metro Place S. Suite # 110
Dublin, OH 43017
Phone: 614-588-8591
[email protected]
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