Hi
I hope you are doing good!

Title -Oracle Admin
Duration -6-12 months
Experience--9 years

Location

Finlay, OH

Title

ORACLE ADMINISTRATOR

Job Description

To resolve tickets/escalations/incidents, through root cause analysis, in
adherence to SLA, quality, process & security standards to ensure positive
customer feedback and value creation. (1.) To resolve all tickets/incidents
and escalations in adherence to SLA timelines and security guidelines (2.)
To perform value addition activities such as training/mentoring,
implementation of best practices, Knowledge sharing and Knowledge base
review and management through effective & timely documentation (3.) To
ensure positive customer feedback and satisfaction through calls/discussion
to ensure correct resolutions (4.) To adhere to agreed process and quality
standards; and, company policies (5.) Participate in architectural reviews
and suggest improvements to generate more EN opportunities or to reduce the
cost (6.) To perform Root Cause Analysis and problem management to ensure
that the correct resolutions are provided for capacity planning and
architectural planning

*Thanks*

*navneet*

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