*Dear All,If you have anyone with you for the following position, please
send the suitable resume along with Contact Details, Current Location and
Pay Rate as soon as possible.Kindly share suitable resumes ASAP
to mayan...@idctechnologies.com <mayan...@idctechnologies.com>
Your earlier reply would be highly appreciated*

Business Analyst

Location: NYC

Duration: 6 months

Work Week: 35 Hours





Need 2 References of Project.



Job Description:

SCOPE OF SERVICES



The NYC Department of Citywide Administrative Services (DCAS) is looking
for a senior Business and Systems Analyst with ten+ years of experience in
reviewing and analyzing business processes and the information systems that
support them with the objective of identifying ways to simplify and improve
customer experience as well as DCAS business and IT support operations.



Primary Responsibilities:

•             Based on expert review and analysis of existing systems, the
consultant must produce a report that includes, but is not limited to:

•             An overview of all activities related to this project
including parties spoken to, available documentation, systems investigated
and activities performed on them.

•             As a primary deliverable, list in order of importance and
impact to the customer experience improvement goal, changes suggested with
rationale and estimated time and cost of implementation.

•             As a secondary deliverable, list in order of impact to the
DCAS business and IT support operation, changes suggested with rationale
and estimated time and cost of implementation.

•             Supply a section on the state of the overall current
operation as gleaned from the project along with how the proposed changes
would make a noticeable difference to our customers and the effort and cost
of operation of the Citywide Civil Service Examinations Line of Service.

•             Work collaboratively with IT team and business stakeholders.



MANDATORY SKILLS/EXPERIENCE



•             A baccalaureate degree in computer science or a related
computer field and six (6) years of satisfactory full-time software
experience in designing, programming, debugging, maintaining, implementing,
and enhancing computer software applications.

•             Senior IT professional with a minimum of ten years heavy
business experience and focus.

•             Must understand customer service and demonstrate previous
value added success building and managing customer-centric enterprise class
web-based systems.

•             Must have a minimum of ten years building, managing and
improving business automation that deal with and are used by customers
online.

•             Process improvement and human/machine interface work
experience is required

•             Highly organized team player with the ability to innovate,
multi-task and set priorities effectively.

•             Excellent written and verbal communications skills.



*DESIRABLE SKILLS/EXPERIENCE:* - Note: candidates who do not have the
mandatory skills will not be considered



•             Experience with the Microsoft .Net framework is a plus.





Thanks & Regards
Mayank Tripathi

Technical Recruiter

IDC Technologies

1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035
Phone: 408 459 3740, Fax: *408-608-6088* <408-608-6088>

Email: *mayan...@idctechnologies.com* <mayan...@idctechnologies.com>
Website: *www.idctechnologies.com* <http://www.idctechnologies.com/>
GTalk/YM:  mtripathi.recruiter
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