Hi
Position: tech support engineer with Data Center Location: Hazelwood, MO Duration:6+ Months Layer 1 Support, Data Center Experience RESPONSIBILITIES The ability to perform work independently is required: § Handle tape backup media and prepare for offsite storage if applicable. § Perform ad hoc requests as directed by on-site management. § Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM. § Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands. § Perform hardware installations – rack / stack. § Perform cable installations (routing, terminating) and testing. § Perform hardware cabling troubleshooting § Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets. § Support Power Maintenance Events (PME) – active involvement in the planning through an assigned role. § Track and maintain adequate sparing levels. § Perform physical audits and ensure the Service Manager database is updated and accurate. § Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities. TECHNICAL SKILLS § Ability to learn new technologies with an interest in expanding and applying this knowledge as new emerge. § Able to lift 50 lbs. § Working knowledge of Microsoft Windows and Office suite, especially Word and Excel. § Thorough understanding of cabling best practices (EIA/TIA-568 standards). § Thorough understanding of IT hardware skills (HP, Cisco, etc.). § Working knowledge of network cabling diagnostics and testing practices. § Good understanding of LAN/WAN/Telephony concepts e.g. TCIP, switches, routers, vLANs. § General understanding of the concepts of electrical theory with respect to hardware installations e.g. single phase, 3 phase, amperage, receptacle types. EXPERIENCE § 2+ years of experience as a data center technician or similar discipline in a data center mission critical environment. § Strong technical, analytical, and problem solving skills. § Ability to complete tasks and deliverables within expected timelines § Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures. § Able to work independently as a part of a larger team in a global organization. § Able to multitask in high pressure situations and take ownership of project / tasks from planning, deployment, and post-deployment support. EDUCATION § High School diploma or equivalent. § 2 year technical degree or equivalent work experience. *Thanks& Regards* *Kumara Swamy* *Recruiting Manager* *Techpro IT Solutions INC * *Email:swam...@techproconsulting.com <email%3aswam...@techproconsulting.com>* *Desk:202-779-9902 * *Gtalk ID:kumarbi...@gmail.com <id%3akumarbi...@gmail.com>* *160, Littleton road, Suit:202, Parsippany, NJ-07054* -- You received this message because you are subscribed to the Google Groups "SAP-UK" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-uk+unsubscr...@googlegroups.com. To post to this group, send email to sap-uk@googlegroups.com. Visit this group at https://groups.google.com/group/sap-uk. For more options, visit https://groups.google.com/d/optout.