*Hi, Good day, Please respond with updated resume to r...@nihaki.com*
I am looking for a consultant for a SAP Functional Development CRM opportunity. We have multiple positions open so if you have multiple candidates, please send them. This is a 6 month opportunity in Columbus Ohio . Please look over the job description and send best candidates. * Title: SAP Functional Development - CRM Location: Columbus, OH Duration: 6 months Start date: 2/21/11 * Description: • Responsible for requirements elicitation, analysis, detailed process flow design, user acceptance testing and rollout of new & modified feature functionality deployed on SAP CRM 7.0 solutions. • Performs detailed business and systems analysis, impact analysis and risk analysis on various processes. Ensure a reliable, accurate, and efficient end-to-end process is defined. • Proactively elicit and validate requirements, define detailed business rules, define functional requirements, and develop process design. • Prepare use cases to identify the key functionality and exceptions to be deployed within the CRM 7.0 solution. Rapidly create prototypes in CRM when needed. Assist in creation of effort estimates. • Identify system, data, and process dependencies for upstream and downstream application data flow. • Create functional specs for business logic, screens, and feature functionality that are clear and complete. Specs will be used for development, testing, and training. • Clearly and concisely communicate business requirements to developers; interact with IT Development team to clarify and resolve any issues. • Support testing phases to ensure that business requirements are being addressed in the test plans. • Define data elements requirements and reporting / analytics • Facilitate the communication and rollout of new feature functionality to the field, customer service representatives, and management teams. Required Skills: • Bachelor of Science (BS) in Computer Science, Industrial Engineering, or related field; or equivalent work experience • Minimum of 5-7 years experience analyzing business processes, team project participation, and providing advanced level of systems support and analysis. • Experience in building use cases, creating requirements documentation, functional specs, business flows, etc. • Experience in working with multiple sub-teams across processes and with the business to design, build, test and roll out new processes and technologies • Minimum 3 years of hands-on experience configuring SAP CRM. Prior experience with R/3 or ECC would be a plus. • Hands on configuration skills in SAP CRM 7.0 and interaction center/customer service functionality with at least one full lifecycle implementation experience. • Experience in configuring and deploying IC Webclient/WebUI and relevant transactions. Ability to perform business process modeling and create prototypes. • Ability to integrate with other Transactional/Service Components (Processing Orders, Complaints Management, Returns Management) on ECC and or legacy system if required • Basic understanding of ABAP coding/enhancement techniques. Familiarity with object-oriented ABAP programming techniques and the BSP framework. • Preferred: Experience of integration with SAP Enterprise Portal (EP) and Business Intelligence (BI). • Preferred: Understanding of Telephony Integration, Call Scripting, Knowledge/Content Management and SAP CRM 7.0 Analytics. • BDOC, iDoc and middleware experience a plus Please send the updated resume of the consultant along with the rate, location and contact information. Please make sure the Consultant's skills match the requirement. After reviewing the resume I will contact you if I need more information. * Thanks & Regards, A Baji Reddy Nihaki Systems Inc, 346 Geages road Suite#1, Dayten, NJ-08810. Phone:732-823-6471 Ext: 108 Fax:732-438-6973 WWW.nihaki.com , Email:r...@nihaki.com ** * -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To post to this group, send email to sap-vendor@googlegroups.com. To unsubscribe from this group, send email to sap-vendor+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/sap-vendor?hl=en.
