Hi Friends,

 

Please find the below requirement and reply me back soon. Please share
resumes.

 

Job Title: L2 Cisco Voice (VOIP) consultant

Location: Minneapolis, MN

Duration: 6 -12 Months

Relevant Experience: 7+ Years
Start: Immediate

Please find below JD for L2 Cisco Voice :

 

*         Knowledge of Cisco PBX Hardware architecture. 

*         Hands on Experience with Cisco voice devices.

*         Good knowledge in IP Phone and voice mail (Unity) box
administration.

*         Knowledge on Cisco Contact Center Platform. 

*         Work experience in Cisco IPT Migration projects from Legacy PBXs
like Nortel / Avaya. 

*         The candidate must exhibit a good knowledge in Voice
administration and Maintenance skills. 

*         Very good understanding of VOIP Technologies. 

*         Experience in  IPT design/ Implementation/ Management/ Operations 

*         Good knowledge and use of VOIP Monitoring and Management Tools. 

*         Knowledge of Avaya / Nortel voice system will be an added
advantage. 

*         Good understanding on ACD, Scripts and IVR terminologies and
administration. 

*         ITIL Foundation V2 or V3 Certified.

*         Good knowledge of Networking and TCP/IP. 

*         Experience with process improvement and the ability to document
processes and procedures.

*         Ability to work with 3rd party vendors, OEMs and Product
suppliers. 

*         Knowledge on Contracts and SLAs.

*         Knowledge of MS Office, Visio & Projects.

 

Looking forward to your reply,

 

Thanks and regards

Satnam Singh

IDC Technologies Inc.

1851 McCarthy Blvd,

Milpitas, CA 95035

Ph: 408-668-8067

Email:  <mailto:satnam.si...@idctechnologies.com>
satnam.si...@idctechnologies.com

Website:  <http://www.idctechnologies.com/> www.idctechnologies.com

 

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