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Role : CA Service Desk Support Location : Farmington Hills, MI JD: Primary Responsibilities and Activities: • Creation and review of to be implemented process flows • Identification of any gaps to complete the configuration • Technical sizing document for the implementation & production roll-out of the CA Service management modules. Resources will perform configuration and implementation of the below CA modules: • Incident Management • Problem Management • Request Management • Knowledge Management • Change Management • Configuration Management (CMDB) • Reporting -- Thanks and Regards Sudhir Pathak Phone: 609-897-9670 x 2159 Email: sud...@sysmind.com Fax: 609-228-5522 Address: 38 Washington Road, Princeton Jn, NJ 08550 -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/groups/opt_out.
