Hi, I have an urgent requirement on* Support Analyst – Vision Plus*, Please share your consultant contact details along with the updated resume to rakes...@infolob.com
Position: Support Analyst – Vision Plus Duration: 6 Months Location: Dallas, TX Application Support / Technical Competencies • Good understanding of the Card Industry – specifically commercial cards • Knowledge of TSY and Card issuing processes is preferred • Good knowledge of ITIL framework. ITIL certification preferred • Good knowledge of Service Centre Specific Knowledge, Expertise & Qualifications • Strong skills in Cobol, CICS, REXX, JCL Programming • Strong knowledge of file structure in mainframe VSAM, ESDS, IAM. • MQ series knowledge a plus • Good understanding of databases like DB2, VSAM etc. • Previous first or second line support experience • Ability to accept 24*7 oncall responsibilities Job Overview: • Delivery of 2nd Line Application Support services for application(s) under support • Maintain system availability and supplementary services within SLA • Ongoing liaison with Shared services team and GISD to manage SLA expectations • Ongoing liaison with BIM’s to manage escalated incidents. • Maintain a proactive presence in providing help and guidance to Business operations. -- Thanks & Regards, * * *Rakesh N | * *Infolob Solutions Inc.| * Ph: 972-535-5559 Ext 111 | Fax: 888-228-4125 | Email: rakes...@infolob.com |www.infolob.com | *A MBE COMPANY | ORACLE PLATINUM PARTNER COMPANY* * * Note: We respect your Online Privacy. This is not an unsolicited mail. Under Bills.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at rakes...@infolob.com* * and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience. -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/groups/opt_out.
