*Please send me resume ASAP at a...@lorventech.com*
Title: *Implementation Consultant - Digital Banking* Duration of assignment- *Long term* Location- *Portsmouth, NH (But need to travel to Client customer locations on need basis)* *Summary:* The primary responsibility of the Implementation Consultant is to provide extensive customer interface at all stages of a project facilitating a positive customer experience. The main goal of the Implementation Consultant is to assist our client in the implementation and configuration of our cash management software. Strong understanding of Payments including: ACH, Fed Wire, BACS, CHAPS, SWIFT. Basic SQL experience desired. He/she will work with the sales staff, the Project and/or services management and other delivery consultants, as well as numerous client team members. This may include but is not limited to: configuration of Client software products, client communication, business process consulting, custom program implementation, troubleshooting, issue tracking and resolution, training, and other tasks necessary to execute the contracted services. The Implementation Consultant may be called on to assist in pre-sale review and documentation of a client's current systems and business applications. Establishing technical business requirements and identify any new or enhanced business processes and determining where Client software and services meet those requirements. The Implementation Consultant requires experience and/or demonstration of an advanced level of knowledge and performance of the tasks described herein. Additional responsibilities of the Implementation Consultant include team leadership and mentoring, documenting best practice, and leading business process improvement initiatives. *Typical Responsibilities:* 1. Reports directly to the Vice President of Program Management 2. Reports into the Program Manager(s) on client engagements 3. Improves the knowledge of global cash management practices across all internal functions 4. Participates in pre-sales activities to gather requirements and work with project teams 5. Ensures that the specifications meet the business need and validate the delivery is consistent with normal business processes our clients would expect 6. Participates as part of the engagement team to provide ongoing business expertise and direction 7. Triages issues reported by client 8. Responsible for Change Control Management 9. Gathers detailed client requirements to help product in backlog grooming & design 10. Participates in Business inline testing to ensure delivered functionality meets business requirements 11. Provides support/training to clients testing teams 12. Conducts business/functional requirements review workshops 13. Gathers feedback from client & end users to facilitate future enhancements *Key Metrics: * 1. Like every member of the Professional Services organization, the Implementation Consultant is evaluated on the ability of the business unit to provide outstanding support services to our customers while identifying potential revenue opportunities. Additionally, the Implementation Consultant is evaluated on the ability of the business unit to meet revenue and contribution targets and to successfully work as part of a team delivering customer solutions on time and on budget. Specific evaluation metrics may include: 2. Project completion ratios, i.e. the ability to help the company deliver target solutions on time and on budget 3. Billable utilization 4. Project profitability 5. Customer satisfaction *Required Skills:* 1. Strong background and knowledge of cash management in the banking and finance industry 2. Proven ability to execute on technology projects within a bank or financial institution 3. Experience running requirements gathering workgroup sessions with external customers 4. Excellent client facilitation skills 5. Management of business analyst team a strong plus 6. Familiarity with agile requirements methodologies 7. Experience providing accurate effort estimates in support of project planning activities 8. Strong problem solving skills 9. Willingness to travel to client site for requirements meetings (Global) 10. Strong written and communication skills (MS Office skills, specifically Word and Excel) 11. Database Knowledge (SQL Developer/Toad) 12. Familiarity with SOAP/XML message formats Best Regards, Alok Lorven Technologies, Inc Ph: 732-595-7891 E-Mail: a...@lorventech.com Gtalk/YIM: rmgalok NOTE: This mail has been sent through Google Groups. If you do not want to receive emails in future then please remove your Email ID from that specific Google Group. 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