| Duties & Responsibilites : | It is mandatory for all the vendors to provide the details below while sharing the resume
Consultant Name
Current Location:
Phone:
Email:
Work Authorization :
Rate:
Relocation:
-This position will work extensively with server and backup teams as well as the Global Operations Center.
-The candidate is responsible for ongoing allocation of data center storage to all platforms.
-The candidate handles hardware and software issues related to daily storage management
ESSENTIAL FUNCTIONS:
Functional Expertise
• Connects servers to the SAN.
• Installs and configures disk storage systems (SAN, NAS, DataDomain, Avamar).
• Assists in the troubleshooting and decommissioning of tape storage.
• Manages SAN switches and directors.
• Monitors and corrects storage performance issues.
• Troubleshoots problems and recommends appropriate actions.
• Engages and understands when to escalate according to urgency.
• Works beyond routine nature of tasks utilizing specialized knowledge and technology.
• Follows documented procedures and participates in disaster recovery exercises.Leadership/Change
• May take on several components of a project or a complex component of a project.
• Works under broad supervision, independently and with a team.
• Applies company policies and procedures to resolve issues.
• Follows company policies to implement changes.
Interpersonal
• Takes ownership of learning about new storage software and hardware.
• Strong attention to detail and accuracy.
• Ability to prioritize and complete tasks in a timely manner.
• Occasionally presents to peers in a small group environment.
• Contributes to global team efforts by providing technical / process expertise, mentoring and guidance towards common goals. Brings appropriate individuals together to accomplish objectives.
Business:
• Understands how own performance objectives align with business unit objectives.
• Maximizes business/unit/group financial results through personal accomplishments.
• Responds with urgency to customer needs and solves routine customer problems. Approach problem solving and solutions based on global needs and requirements. Follows global standards.
• Contributes to organizational performance through timely completion of projects that produce business results.
• Maintain familiarity with Rockwell Automation company policies.
Appropriately apply policies in compliance with government laws.
Policies include, but are not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network.
• Maximize business/unit/group financial results through documented accomplishments.
COMPLEXITY:
• Creates and follows documented procedures for routine tasks.
• Offers recommendations to the design team.
• Works on complex issues where analysis of situations or data requires an in -depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Skill:
Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
SUPERVISION:
• Normally receives general instructions on routine work, detailed on new projects/ assignments.
INTERACTION:
• Displays strong teamwork skills. Enjoys working in a team.
• Builds productive vendor relationships.
• Able to document and present to management different IT issues.
ESSENTIAL QUALIFICATIONS:
• Experience with EMC hardware.o VMAX, DMX, Centera, Clariion, Celera, Data Domain, Rainfinity.
• Experience with EMC Software.o Connectrix Manager, Control Center, EMC Secure Remote Gateway.
• Basic UNIX and Windows skills.
• Strict adherence to company standards and procedures.
EDUCATION REQUIREMENTS:
• Bachelor degree in Information Technology or related field required or equivalent experience
• Minimum of 2 years experience in IT
DESIRED QUALIFICATIONS:
• Background and understanding of IT controls and compliance.
• Experience with regulatory environments including Sarbanes-Oxley, Section 404 and governance frameworks including COSO, ITIL, COBIT and ISO17799.
• Solid PC skills and proficiency in office productivity software (Microsoft Office, Microsoft Visio, Microsoft Project, etc.)
• Ability to provide off hours global support.
• Excellent trouble shooting skills |
