*Greetings !!!* We have an immediate need for three share point office 365 support resources to start right away which to grow to six. They need to have excellent communication skills as they will be the frontline support for all* office 365 issues with Sharepoint. *
I’m looking to staff a team for production support for O365 SharePoint Online. 1. *3 – O365 SharePoint online Tier 2 level support resources* 2. 5 plus years experience with SharePoint any version 3. *Must have* at least 2 years experience supporting O365 SharePoint Online 4. Strong troubleshooting and customer service experience 5. Should have experience working in a Helpdesk capacity 6. These resources will be providing the following but not be limited to: a. Providing triage, troubleshooting and support to TMUS Site Collection administrators and end users b. Provide guidance regarding governance policies and directives c. Educate users on SPO “how-tos” and refer users to available training resources d. Required to manage and effectively maintain cases assigned through full lifecycle e. Required to effectively and collaboratively work with Tier 3 teams to track and/or resolve issues to customer satisfaction f. Support end users with new SPO custom requests, and/or site collection build requests (Out of the box functionality no coding or development required) g. Become a Subsect Matter Expert with the TMUS SPO implementation 7. Effective time management skills, can work independently and in a team environment 8. Work well in a team environment that is growing and maturing the support model 9. Willingness to learn and support new features, capabilities and solutions that may be part of future roadmap 10. Ability to learn quickly is a MUST. 11. Nice to have O365 OneDrive for Business, Yammer, Delve experience. *Thank you,* *Vijay,* *|| Phone: 732 694 6000 Ext 784 || E-mail ID : vij...@astirit.com <vij...@astirit.com> ||* -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.