Hello, Please respond if you ahev any suitable profile sto tejasw...@codeforce.com
Job Title Network Engineer Primary Skill NetworkEngineer/Admin Duration 12 month(s) Position Type Contract Location SALT LAKE CITY,UT Job Description Network Management: • Investigate and diagnose faults. • Identify and coordinate resolution of conflicts. Confirm impact of fault (single / multi user impact) Maintain and operate custom monitoring toolsets. • Provide fault resolution. Troubleshoot escalated problems (WAN / LAN/caching / proxy, DNS / DHCP, strong authentication etc.) Escalate unresolved issues to appropriate team. Open & confirm approval of Change Request where needed. Perform testing after change. • Contact onsite support / vendor when needed Communicate status updates as needed. • Assign ticket back to ticket owner after resolution. • Submit Emergency Change Requests in Tools for all unplanned configuration changes. • Provide ad hoc statistical reports. • Provide scheduled statistical reports (e.g. # of events, trending analysis, etc. Provide inputs to Architecture design with an aim to make network more self sufficient & optimal. • Provide Tier 3 operational support and incident resolution for technology/ies of focuses Problem management - diagnosis, root-cause elimination activity, escalation, tracking and permanent resolution of complex incidents. • Maintain a high level of knowledge on the deployment of technologies. Demonstrate ability to take ownership, be accountable and build loyalty in order to deliver service excellence. • Responsible for ongoing governance of technical integrity and capacity management of systems. • Update standards documentation as necessary. • Perform detailed analysis on network and systems facilities. • Focus on innovation & continued improvement in cost and quality of the technology services. • CCIE - preferred and could be tagged as expert resource a high level C. • Problem Solving & Escalation Management • Technology Troubleshooting • Continuous Improvement • Infrastructure Operations • Cost Management • Operational Excellence • Operations Management • Project Management • Resource Management • client Delivery Methods • client Delivery Tools• Deploy Solution• Service Excellence• Infrastructure Assessment • Infrastructure Architecture and Design • Build & Develop Solution • Capacity Management • Infrastructure Governance • Quality Management• Solution Realization & Approach Development. Telephony: · End to end delivery of the voice services for various clients in the given timelines. Should be a skillful problem solver. · Serve as escalation interface to management for voice/telephony related issues. · Meet customer expectation by the timely delivery of telephony services per the defined SLA. · Implementation and adherence to the voice related policies & procedures as laid and revised by the company from time to time. · Execute the BCP/DR plans for different projects. Provide solutions to the client requirements/scenarios. · Active participation in the capacity planning for the voice infrastructure. · • Effective coordination with vendors. -- Thanks and Regards, Tejaswini Kola, SR* .*Technical Recruiter Desk: 770-410-7705,EXT-(376) *CODEFORCE 360* ERP & IT Services / Consulting – Development – Staffing E-mail:tejasw...@codeforce.com, | *teju.recrui...@gmail.com,Web <teju.recrui...@gmail.com,Web>*: www.codeforce.com -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
