*REQ. SKILLS:* * CRM Business Analyst*
*LOCATION:* *Waltham MA*
*Type : Contract *
*Duration : 1 + year *
* INTERVIEW: phone interview + skype*
*Start Date: 8th F2b 2016*
*H1B will work *
*The CRM Business Analyst is responsible for establishing and maintaining
excellence within the Veeva Customer Relationship Management system and
related applications, systems, and processes, including Javelin Roster
Manager, Informatica Master Data Management integration, Veeva Vault, and
others*. Duties include the identification of enhancement and fix
opportunities, writing of detailed functional requirements, coordination
between stakeholders and delivery teams, execution of testing, and support
for all updates. This is primarily a business-facing role, requiring the
ability to build strong relationships with key stakeholders and leads for
one or more business units to fully understand their needs, but also enough
technical knowledge of the capabilities of the Veeva platform to be able to
guide discussion and clarify requirements for the IT implementers--speaking
"business" and "technology" to the appropriate audiences. The role also
helps to create documentation and work instructions related to changes and
assists in communicating updates to the field, acting as an escalation
point for helpdesk tickets that require extra analysis and performing
defined system updates when required during busy times. Strong written and
oral communications skills are a must, as is the ability to prioritize and
manage multiple competing projects and requests at once.
An ideal candidate will have the following:
• An undergraduate degree from an accredited university
• Experience in the *Pharmaceutical industry*
• *Experience with the Veeva CRM system (Veeva certification a plus)*
• *Exposure to Javelin Roster Manager, Veeva Vault, Informatica, or similar
systems*
• Expertise writing detailed functional requirements and helping to refine
technical requirements
• Expertise in software project management, from demand management to
delivery to support
• Excellent written and oral communication skills and comfort presenting to
and leading discussions with stakeholders
*Thanks,*
*Kuldeep Yadav {KD}*
*Technical recruiter*
*Net**2**Source Inc.*
*kuldeep.ya...@net2source.com <kuldeep.ya...@net2source.com>*
*Gtalk&Yahoo:: kd.intime*
*Direct ::2014792783*
*Tel: (201) 340.8700 x 4**52**|*
*Fax: (201) 685.8135*
*Address: 15 Exchange Place, Suite # 500, Jersey City, NJ - 07302*
*Website:* www.net2source.com
*Microsoft Gold Certified Partner **|** Cisco Certified Premier Partner **|**
Oracle Gold Partner** | **IBM Business Partner** | **ISO 9001:2008
Certified Company** | **NASSCOM Certified Company **| **E-Verified*
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