Location: Eden Prairie, MN - onsite role and local candidates preferred Duration: 12 months plus Client: a major healthcare company Title: Mule/ESB Support Analyst
If you have a local candidate to Minneapolis, please submit your candidate asap. Must have Mule on the resume. Thanks. What is the specific title of the position? IT Systems Support Analyst What Project/Projects will the candidate be working on while on assignment? Eden Prairie, MN Is this person a sole contributor or part of a team? Part of a team What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis) - Work on planning and execution of change, problem, incidents, and service requests. - Provide fixes for application errors reported - Escalate unresolved issues to proper personnel - Analyze and drive root cause analysis - Maintain technical support documentation - Perform implementation, maintenance, remediation, and troubleshooting services for applications. - Meet contract SLAs for problems & incidents. What software tools/skills are needed to perform these daily responsibilities? Primary Skills (Must have): ESB(3 years), Mule(3 years), Healthcare claims (3 years), HL7, Production support (3 years). Secondary Skills(good to have): Java, TWS, J2EE, SQL, DB What skills/attributes are a must have? - Excellent problem solving and analytical skills - Ability to troubleshoot complex issues - Excellent written and verbal communication skills - Good organization and communication skills. Strong aptitude for attention to details. - Exposure to ITIL framework, industry delivery and support standards and processes, knowledge management systems, and ITSM tools Where is the work to be performed? (Please list preferred Health Care Company facility, if other please specify i.e. remote work, rural, etc.) Eden Prairie, MN What are the work hours? (ex. 9am-5pm, day/night shifts, rotating shifts, etc) 9am-5pm and after hour support for urgent issues What type of interview process is preferred? (Face to face, phone, Skype, or a combination of the three) Face to face/Skype Regards, Tom Irtis Senior Resource Specialist INSYS GROUP, Inc. [http://www.insys.com/logos/INSYSSigLogo2015.jpg]<http://www.insys.com/> tir...@insys.com<mailto:tir...@insys.com> www.insys.com -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
