Hi Associates,
Please share suitable profile on amohiud...@radgov.com for below requirement *Kronos Consultant* *Columbus, OH* *12+ Month Contract* *Relevant Experience* *Mandatory: * -5+ years of Kronos experience including Workforce Central (WFC) time management software implementation and/or application support experience. -Experience with large workforce use of Kronos (i.e. over 10,000 employees) -Experience supporting Kronos for union/bargaining unit workforce *Role Description* · Work in collaboration with the OAKS Managed Services Providers (MSP), key internal IT and Security organizations, and other critical stakeholders to maintain the Kronos Workforce Central application · Responsible for identifying and troubleshooting production issues and problems in the Kronos Workforce Central application · Consult on application aspects of break/fix approaches and planned enhancements · Bring research and recommendations to the OAKS team to continually improve the current Kronos Workforce Central application · Work to understand customer issues and communicate these issues to various stakeholders · Maintain the Kronos Workforce Central Operation Processes · Proactively identify and implement service improvements in operational delivery processes · Analyze and Diagnose incidents and events related to the Kronos Workforce Central application in the Production Environment · Conduct cause analysis for incidents and events affecting Kronos Workforce Central documentation · Document results of analysis in Event / Incident Management database · Help drive Kronos Workforce Central performance improvements · Assist in validating Kronos Workforce Central contract performance · Customize Kronos software to meet the State’s needs · Program SQL based queries and views to develop interfaces and customized reports · Provide program specific training and follow-up support for new agencies · Develop documentation for the configuration of the software based on discovery and union contracts · Lead discovery workshops with agencies to determine goals objectives, and procedures to ensure successful implementation of time management software -------------------------------- Thanks & Regards Akber Mohiuddin amohiud...@radgov.com Tel: 954-691-4588 Ext 857 Fax: 954-938-2004 RadGov, Inc 6750 N. Andrews Ave., Suite 200 Fort Lauderdale, FL 33309 www.radgov.com -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
