*Hi * * Please lookup the below position and if you feel comfortable ,then please send me your updated resume. *
*Position : Voice Engineer Location : Maryville, TN * *Duration : 12+ Months * *Interview : Phone then Face to Face GC , USC Only* *NEED- Strong Cisco Unified Communications experience * *Job Requirement* • Minimum of three years related experience in infrastructure/network environments, experience in network engineering (hardware and software), network security practices and designing, planning and implementing LANs and WANs using the latest technology also helpful • High-end experience in PBX and/or Call Center systems engineering experience • Knowledge of Cisco Communication Manager, Unity, IOS voice gateways, Jabber, and Telepresence Ability to support, maintain and manage Call Centers operations in a dynamically changing environment • Ability to effectively troubleshoot Cisco IOS SIP gateways and TDM trunks • In-depth technical knowledge of Cisco UCCE/UCCE, or UCCX, ICM, CVP and Finesse is preferred • Escalation point for voice related issues. Work with Cisco TAC and assume the lead managing the Contact Center Enterprise environment • Ability to establish/maintain effective work relationships with all levels of personnel both internally and externally including executives, clients, vendors, and agencies • Excellent written, verbal communication and presentation skills • Support level knowledge with the use of tools, processes, and teamwork to resolve tickets and complex troubles according to specified time frames for projects • Proven ability to maintain accurate logs of trouble isolation and repair efforts and escalate/communicate issues to management as needed • Proficient with Cisco UCS and VMware • A professional business attitude and courteous manner toward clients, partners, and co-workers *Regards , * *Kailash Negi* *VSG Business Solutions* *221 Cornwell Dr Bear, DE 19701* *Email ID : [email protected] <[email protected]>* *Phone: 302-261-3207 x 102* -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
