Hi, Please respond if you have any suitable profiles to t...@zodiac-solutions.us
*Job role: Technical Business Analyst* *Hiring:6 + Contract* *Location: Dearborn MI* *Need Only Locals /F2F Must* *H1B also Fine* *Job Summary:* Technical Business Analyst role will be responsible for production support of Consumer Connection. Triage of incidents, change request and support tasks and data & project analysis. *Essential Job Functions: * • Support all operational aspects of the ConsumerConnection product • Investigate new/unknown/existing issues in ConsumerConnection. Clearly document all findings in the issue tracking system. • Utilize issue tracking system (JIRA) daily. • Provide feedback to the clients and technology managers. • Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues • Review and analyze data and requirements and test plans/cases in support of existing and new initiatives. • Participate in UAT, help to identify and report bugs, user-interface problems, documentation, or other potential problems (from both the Technical Support and the Customer/End User perspective). • Provide support for and minor enhancements to reports utilized by the QC process. • Perform other duties as needed Other Responsibilities: 1. Participate daily support triage meetings and other regular meetings as required 2. Participate in documentation of support processes and methods 3. Maintain current set of FordDirect’s existing documentation Minimum • Bachelor’s degree with at least three to five years related experience or Thanks & Regards *Teja* Zodiac Solutions Inc. Email: t...@zodiac-solutions.us <sh...@zodiac-solutions.com> www.zodiac-solutions.com 880 E Swedesford Road, Suite #210|Wayne, PA 19087 -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
