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*Title:* *BMC Remedy* * consultant (prefer GC)* *Location: Dallas, TX* *Position: Contract* *Interview: Phone/Face to Face/Skype* *Job Description**:* · Project team lead for Monitoring & CMDB record implementations. · Interface with customer & project resources for monitoring & CMDB requirements. · Communicate gathered requirements effectively to operational staff. · Develop out-of-box monitoring solutions using the BMC BPPM as the foundation. · Coordinate auto-ticketing requirements to administration staff, as per customer specifications. · Coordinate with Windows / Unix / Storage Tracks for monitoring requirements. · Documentation of all implemented monitoring, in preparation for operations support turnover. · Develop Test Cases and coordinate User Acceptance sessions w/customer & operational staff. *Experience*: · 6+ Years of relevant experience in the following: · Multiple projects hands on experience on the above tools. Implementing the out-of-box & customer monitoring parameters in complex infrastructure environments. · Very good knowledge of Remedy ITSM Suite modules i.e. Incident, Change, Problem, etc. Strong understanding of BMC Atrium CMDB 8.x & inter-application relationships between application-to-server, server–to-database, etc. · General knowledge of BMC Atrium Discovery and Dependency Mapping (ADDM) / Atrium Configuration Management Database (CMDB) integrations, reconciliation jobs, etc. · Integration of H/W monitoring, SNMP Trap Monitoring, and other 3rd party tools. · Understanding of auto-ticketing concept, and ability to coordinate implementations between operational staff and project resources. · Ability to handle high pressure situations, self-manage workload and deliver monitoring implementations on-time. -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
