Hi,

Please send me best matching profile at r...@ibs-consutling.net



Position : ECM Application Support Specialist

Location: Portland,OR

Duration : 2+ Months



*Must Have Skills: *

·          Minimum five years experience in IT.

·         Strong understanding of IBM Content Manager software and Tivoli
Storage Manager including  installation and configuration.

·         Strong troubleshooting skills with a proven record of resolving
serious system problems through vendor liaison. At a minimum, experience of
taking system / application process dumps is expected.

·         Able to assess and tune system performance.

·         Understanding of Enterprise Content Management technologies.

·         Documentation experience (procedures, system topology etc)

·         Strong written and spoken communication skills with the ability to
express technical concepts to both technical and non-technical audiences.

·         Strong customer focus and experience of working for highly
demanding customers in a high-pressure environment.

·



*Desired Skills: *

·          Experience with IBM/OnDemand a plus.

·         Experience with DB2/UDB

·         Experience with PVCS and Autosys

·         Experience with Korn and Perl scripting

·         Project management experience and understanding of processes

·         Experience at a global financial organization

*Job Roles / Responsibilities: *

·          Five or more years experience with Enterprise Content Management
solutions, a minimum of three years with IBM Content Manager support and
Tivoli Storage Manager

·          Generalist in UNIX support ( AIX and Solaris)

·          Resolution of 2nd line application and system support issues

·          Follows defined problem management processes for service outages

·          Troubleshoots root cause of problems through liaison with
internal teams e.g. WMA-IT Application Developers,  DBA’s, Storage teams,
external vendors and Engineering team.

·          Bring system changes into Production and performing initial
implementations

·          Implementing high-risk changes, e.g. application Patches,
software upgrades

·          Server builds and roll-outs

·          Some automation/scripting

·          College Degree (BA/BS or equivalent)

Location-Stamford,CT

Duration-Contract/C2H/FT



Regards,
Regards,
RAJ
International Business Solutions
Ph No- 732-981 -0450 Ext 410
*...@ibs-consulting.net*
www.ibs-nj.com

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