*Role: Siebel Application and Operations Support (US CITIZENS Only)* *Location: Round Rock, TX *
*Duration: 9+Months Contract* *Description:* Dell Information Technology is a world-class IT organization that employs 5000+ across the globe. We are focused on driving business transformation, superior customer satisfaction, and revenue growth through innovation and cutting-edge technology that leverages traditional ERP, as well as cloud, analytics, mobile, and social solutions. *Role Overview:* The Siebel Application and Operations Support role is a key member within the Federal IT Team. This individual will serve as one of the primary the Siebel operations team members for the Dell Federal Siebel environment. Working with an offshore development team, Product Owner and business system analyst. The candidate will be responsible for the operational support and application support of the Siebel environment within Federal network as well as deployment and release management, break fix activities, testing, general maintenance, patching and other care and maintenance of the Dell Federal environment. Responsibilities include collaborating across business areas to deliver timely, accurate, consistent and targeted information to assist in the overall management of the company. This individual would be a professional staff member, who works well in a team environment, is knowledgeable about the core functions of the company, easily accessible to all levels of staff and management and is customer focused. *Responsibilities* - Daily application and operations support of the Federal Siebel environment - Troubleshooting production issues - Root cause analysis - Development of associated knowledge base - Internal and external customer support As a federal contractor, Dell expects its employees to understand and apply commonly known data assurance practices and possess a working knowledge of applicable industry controls such as *NIST 800-53 and 800-171.* *Required Qualifications:* *- Undergraduate degree and at least 4-6 years of experience related to Siebel application and operations support * *- Comfortable with fast-paced environment and rapidly changing priorities* *- Strong analytical and troubleshooting abilities with emphasis in solving problems independently* *- Must possess ability to diagnose reported problems and identify and resolve root cause* *- Ability to work effectively with peers, management and internal and external business partners* *- Required technical experience should include experience with the latest versions of Siebel, broad experience with Siebel functional capabilities, and experience with enterprise level scale and performance requirements* *- Position requires proof of U.S. Citizenship* *Best* Muhammad Khan 408-216-2646 Ext 160 mk...@saiconinc.com -- You received this message because you are subscribed to the Google Groups "SAP Workflow" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-workflow+unsubscr...@googlegroups.com. To post to this group, send email to sap-workflow@googlegroups.com. Visit this group at https://groups.google.com/group/sap-workflow. For more options, visit https://groups.google.com/d/optout.
